- Casual role | 24x7 rotating shift roster, including weekends and overnight shifts
- Salary: $ 47.79 per hour + Super + penalty rates
- Variety of shifts available, working 2-3 days per week
- Location: Townsville QLD 4810
- Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.
Your Opportunity
Are you passionate about making a real difference in young people’s lives?
The Townsville Youth Foyer
in Pimlico offers integrated learning and accommodation for at-risk young people aged 16-25. With 40 furnished one-bedroom units, participants can stay up to 24 months while working towards their goals in education, employment, health, social connections, civic participation, and housing.
As a Youth Connect Worker will support young people (residents) and all Foyer staff in the day-to-day running of the Townsville Youth Foyer.
This role operates 24/7 on a 2-week rotating roster, with shifts including mornings (7 am–3 pm), afternoons (3 pm–11 pm), and overnight (11 pm–7 am). Casual rates apply, plus additional shift penalties for afternoons, nights, and weekends, offering excellent earning potential and flexibility.
Successful candidates must be able to commit to all shift times and demonstrate flexibility in a fast-paced, youth-focused environment.
Your key responsibilities will be to:
- Support the team in the delivery of the Youth Foyer programs.
- Provide mentoring and support for Young People utilising the Advantage Thinking Framework.
- Provide after-hours health and wellbeing support for the residents.
- Create and encourage a welcoming environment at The Foyer that is culturally safe and inclusive of everyone.
- Assist other team members as required including providing relief duties when needed.
- Providing support with events and group activities such as life skills.
- Perform various administrative tasks to ensure the smooth operation of the service.
Requirements for Success:
- Previous experience working with young people and/or homelessness.
- Understanding of the challenges young people face with housing in Townsville.
- Ability to build strong relationships with young people and key stakeholders.
- Experience in creating and maintaining clear and detailed case notes.
- Proficient in Microsoft Office.
- Ability to collaborate well with the team and seek ways to improve work practices.
- Willing to work weekends and after hours to deliver programs and services for young people on a rostered basis.
- Current Queensland Drivers Licence.
- Valid QLD Blue Card and First Aid certificate.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Your benefits
- Rewarding work – every day you know you’re making a real difference
- Free external, confidential counselling
- Volunteering opportunities
- Casual pay rate and additional shift penalty rates
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at
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