Becoming apart of Paradigm Zone, you will play a crucial role in ensuring our guests have an unforgettable experience. Your responsibilities will include:
- Customer Service: Greet and assist guests with enthusiasm and friendliness. Address any questions or concerns promptly and professionally.
- Game Guidance: Explain game rules and instructions to customers, help them get started, and provide ongoing assistance as needed.
- Troubleshooting: Identify and resolve any technical issues with gaming equipment to ensure smooth operation.
- Team Communication: Collaborate effectively with team members to maintain a seamless operation and exceptional guest experience.
- Front Counter Service: Handle transactions, answer phone calls, and manage reservations.
- Machine Maintenance: Restock and refill machines, including claw machines and froyo machines, and ensure toppings are always available.
- General Cleaning: Maintain cleanliness and organization throughout the arcade, including gaming areas, front counter, and restrooms.
Requirements:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
- Friendly, outgoing personality with a passion for customer service
- Flexibility to work various shifts, including evenings and weekends
Preferred Qualifications:
- Previous experience in customer service or a similar role
- Interest in gaming and interactive entertainment
- Team player with a positive attitude
Benefits:
- Fun and engaging work environment
- Be apart of a growing business
- Opportunities for growth and development
- Flexible scheduling
- Employee discounts
Join the Paradigm Zone team and be part of an exciting, innovative, and dynamic entertainment venue. Apply today to start your adventure with us!
Job Types: Part-time, Casual
Pay: $23.46 per hour
Application Question(s):
- What skills or experiences make you a standout candidate for this position?
We’d love thoughtful answers! One-word or rushed responses will not be considered.
- What’s something you’re proud of that isn’t on your resume?
Work Authorisation:
- Australia (Required)
Work Location: In person