Company Description
At Accor our goal is that every person feels welcome and feels valued. We ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How do we do it? We care, we dare, we place people at the heart of everything we do.
Accor operates a selection of Qantas Lounges globally, bring our service passion and values to the aviation industry. Every day we connect with thousands of travelers as they adventure around Australia and the world. Qantas Lounges by Accor provides a relaxing start to a holiday, an efficient workspace between flights, and a welcoming pause on the way to anywhere. With a range of offerings from upscale to luxury, our Lounges receive rave reviews from both our customers and our team.
Job Description
We are seeking Full -Time - Bar Barista to join our team and provide efficient, friendly and professional service to all of our lounge guests. All of our roles are focused on exciting our guests with flair and enthusiasm and demonstrating a genuine passion for customer service.
- Ensure that all responsible service of alcohol procedures are practiced at all times
- Prepare and serve beverages - make coffees and alcoholic drinks for guests
- Greet and interact with customers in a friendly and professional manner.
- Take customer orders and answer any questions regarding the menu.
- Clean and sanitize equipment such as coffee machines and bar space.
- Maintain a clean work area, including countertops, seating areas, and barware.
- Follow health and safety guidelines.
- Ensures that all opening and closing procedures are carried out to an acceptable standard
- Assist team members during peak hours to ensure smooth operation
- Take responsibility to ensure all required tasks are completed accurately and within given time frames
- Participate in scheduled training and development programs provided by Accor
- Abide by the Accor policies in relations to equal employment opportunity and harassment in the workplace
- Create a culture of inclusion and diversity allowing all team members to Feel Welcome and Feel Valued
Qualifications
- Hold a valid responsible service of alcohol (RSA) certificate/card
- Experienced in a similarly fast-paced, busy environment
- Experience in making coffees and alcoholic beverages
- A motivated personality is necessary, along with enthusiasm for all things food and drink
- Ability to work well autonomously and in a team
- Ability to assist on the floor if required
- Flexibility to work various rostered shifts, including early mornings, evenings and on weekends
- Ability to obtain Federal Police clearance to work in the restricted areas associated with the airport.
Additional Information
Employee Benefits for your hard work!
- Work with two iconic businesses and experience the buzz of the working in the Aviation industry
- Great Staff Travel Benefits (T&C Apply)
- Access to staff duty-free store
- Free meal and coffee on shifts
- Hotel discounts (staff rates) at over 3000 hotels globally
- Partnership discounts with companies such as Europcar, Google, and more..
Note: Successful applicants will be required to undergo a Federal Police check at their own cost via our ID system in order to gain ASIC certification.
Are you looking to climb the ladder in the hospitality industry? If you would like to be a part of our team, please apply now.