- Client Management
- Sydney, Australia
- Leo Burnett
- Entry
- Hybrid
- 8/28/2025
- 119353
- 25-10161
We believe that creativity is the most powerful asset in business today.
Our ability to create fresh, original, disruptive, transformative ideas comes from a deep understanding of human behavior. It’s what we bring to every business problem.
We call it HumanKind™ thinking. It’s not about customers or consumers; we start with people and their behavior. And we use all our intelligence, design thinking, digital innovation, and customer experience capabilities to shape that thinking into behavior and business-changing solutions.
Because what’s good for people is good for business. https://www.leoburnett.com.au/
Overview
As an Account Executive you deliver day-to-day client solutions through proactive communication with all stakeholders and Departments.
Core Responsibilities:
Client & Business Understanding
- Develop a broad understanding of your clients’ businesses, industries, and competitive landscapes.
- Conduct competitor reviews and maintain category marketing analysis.
- Support proposal development, research, and execution of day-to-day jobs.
- Build strong, trustworthy relationships with clients through consistent and proactive delivery
Project & Workflow Management
- Assist in managing end-to-end production workflows across digital, social, print, and integrated campaigns.
- Ensure accurate and timely delivery of project components with attention to detail and brand consistency.
- Maintain and update the weekly Work in Progress (WIP) report.
- Coordinate and set up client meetings, including logistics such as catering and parking.
Collaboration & Communication
- Problem-solve and collaborate across internal teams (creative, media, strategy, production).
- Communicate effectively with clients, agency teams, and external partners.
- Support the Senior Account Director and day-to-day managers with weekly account management tasks.
Growth & Development
- Work with leaders to align personal development goals with agency pathways.
- Share ideas and insights to contribute to a culture of innovation and continuous improvement.
- Provide ongoing feedback to team members and contribute to their development.
Operational Excellence
- Adhere to agency systems and procedures, including financial processes and print production protocols.
- Be responsible for asset management, dispatch tracking, and filing.
- Own the financial management of relevant accounts, including budgeting, tracking, and reporting.
- Drive integrated workflows by understanding and leveraging Leo’s service offerings.
Stakeholder Engagement
- Establish and maintain strong working relationships with agency village partners (media, production, etc.).
- Efficiently transition across clients as needed, demonstrating a clear understanding of their needs and expectations.
Desired Skills and Experience
- Strong communicator and team player
- Organised and detail-focused
- Curious and eager to learn
- Proactive and dependable
- Problem solver with a positive attitude
- Client-focused with a professional approach
- Familiar with social media platforms
- Organised with files, reports and meeting setup
- Good understanding of budgets and timelines
- Clear written and verbal communication
- Project and task management
- Basic marketing and competitor research
Experience / Education
- Degree in marketing, communications, or similar (preferred)
- Some experience in marketing, advertising, or client service (a bonus, not essential)
- Comfortable working with multiple tasks and deadlines
Shared Standards
- Set the tone for the agency
- Show respect for the client and agency partners
- Accept accountability
- Stay calm, even in a storm
- Listen more than you speak
- Makes an impact - on the work, the relationship and on the revenue
Additional information
Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.
Enjoy all the perks that come with our network offering:
- A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
- A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
- Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
- Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
- A culture of open feedback and support to reach your goals through our Career Conversations program.
- A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
- Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
- Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
- Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
- Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
- A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
- Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please.
Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com; your personal information will be kept confidential.