Number of Positions Available:
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Change Lives. Restore Dignity. Build Hope.
Are you driven by compassion and a desire to walk alongside men experiencing homelessness through some of life’s most complex challenges?
About The Role
The Salvation Army Australia is seeking a dedicated Case Manager to join our committed team at Flagstaff and The Open Door – two vital residential facilities providing safe, short-term accommodation and holistic support to men facing homelessness.
As a Case Manager, you'll provide tailored, practical, and emotional support for men navigating homelessness. You’ll empower them to set and achieve goals, access long-term housing, and rebuild their lives – one step at a time.
As a Case Manager, you'll provide tailored, practical, and emotional support for men navigating homelessness. You’ll empower them to set and achieve goals, access long-term housing, and rebuild their lives – one step at a time.
About the Services
- Flagstaff supports up to 64 single men
- The Open Door accommodates 37 single men
- Both facilities offer short-term transitional housing and comprehensive case management
- Our services are grounded in person-centred, strengths-based and trauma-informed practice
- We work as a collaborative, trans disciplinary team alongside external partners to achieve sustainable housing outcomes
Reporting to the Team Leader, this is a permanent full-time position, based in North Melbourne and Flagstaff, VIC.
Compensation is in accordance with SCHADS Award Level 5.
About You
Compensation is in accordance with SCHADS Award Level 5.
About You
You're an emotionally intelligent professional who believes in the potential for change and understands the complexities of homelessness, prioritising dignity, safety, and support for every individual.
You Will Successfully
- Build strong, respectful relationships and develop personalised case plans that support independence and resilience
- Deliver outreach-based support and facilitate warm transitions into long-term housing
- Advocate on behalf of clients to access health, housing, legal, education, and well-being services
- Work collaboratively with internal teams and external agencies to ensure coordinated, inclusive care
- Maintain accurate documentation and contribute to service quality, innovation, and development
You Will Have
- A degree in Social Work, Psychology, or a related field
- Experience in case management and supporting people experiencing homelessness
- Knowledge of trauma-informed, strengths-based, and person-centred approaches
- Excellent interpersonal, advocacy, and conflict resolution skills
- Experience working collaboratively with community agencies and housing providers
- Current Australian Driver’s Licence
- An Employee Working with Children's Check
What We Offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit;
- Access to EAP and health & wellness initiatives
- Ongoing training and development opportunities that enhance on the job skills and proficiency;
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
- A role where your story is your strength
- A culture grounded in integrity, compassion, respect, diversity, and collaboration
Be Part of Something Bigger
At The Salvation Army, we’re not just filling a position. We’re looking for someone who believes in people, who sees the human behind the hardship, and who is committed to making a real and lasting impact.
This is more than a job. It’s a chance to truly change lives and help restore hope, dignity, and independence in those who need it most.
This is more than a job. It’s a chance to truly change lives and help restore hope, dignity, and independence in those who need it most.
Apply now to join our mission to bring light, dignity, and hope to those experiencing homelessness."
Enquiries Only
If you would like a copy of the position description please contact donna.luong@salvationarmy.org.au and if you would like to discuss the role please contact emma.bolzonello@salvationarmy.org.au
Enquiries Only
If you would like a copy of the position description please contact donna.luong@salvationarmy.org.au and if you would like to discuss the role please contact emma.bolzonello@salvationarmy.org.au
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration