Bliss Medical is a friendly, community-focused medical practice in Point Cook, dedicated to providing high-quality patient care. We are currently seeking a motivated and experienced Medical Receptionist to join our supportive team on a casual basis.
Your Key Responsibilities Will Include:
- Greeting and assisting patients with a warm and professional manner
- Managing appointments and patient bookings using Best Practice software
- Handling HotDoc payments and Medicare rebate processing
- Answering phone calls, managing enquiries, and following up on results
- Preparing and managing WorkCover invoicing, bookings, and medical requests
- Supporting clinical staff with daily administrative tasks
- Ensuring a clean and welcoming reception area
What We’re Looking For:
✅ Minimum 2 years experience using Best Practice software (REQUIRED)
✅ Confidence in using HotDoc for patient transactions and Medicare claims
✅ Experience with WorkCover processes (invoicing, requests, bookings) is highly advantageous
✅ Excellent communication and customer service skills
✅ Strong attention to detail and ability to work well in a team
✅ Flexibility to cover shifts when required
Why Join Us?
At Bliss Medical, we pride ourselves on being a welcoming and respectful workplace where your contributions are valued. You’ll be part of a close-knit team that genuinely cares about its patients and each other.
Job Type: Casual
Pay: From $24.95 per hour
Expected hours: 8 – 20 per week
Schedule:
- Monday to Friday
- No weekends
Application Question(s):
- Do you have a minimum of 2 years experience with Best Practice software in a GP clinic ? When?
- Please ensure your best practice experience is noted in your resume otherwise you will be automatically rejected*
Work Location: In person