CCB-C02 Tour Guide

ABOUT THE ROLE

Please read all information carefully before applying.

The Tour Guide is required to contribute to the operational objectives of Council’s Tourism Program by providing tour guiding services and host the Ghosts of Dark Tourism presentation. Guiding services for other Council Tourism facilities and services may also be required at times.

Employment Status: Casual

Award: Tour Guide, Level 1 of the Queensland Local Government Industry (Stream B) Award – State 2017

Salary Range: $39.65 per hour inclusive of 25% casual loading

ABOUT YOU

The successful candidate will have:

| Essential Knowledge, skills and abilities |

• Previous tour guiding experience or frontline customer service delivery.
• Knowledge and understand of tourism activities and features of the area.
• Sound knowledge of the history of Charters Towers and of the contemporary Charters Towers region.
• Excellent interpersonal skills including the ability to liaise with a wide range of people at all levels.
• Excellent verbal communication, public speaking and presentation skills.
• Ability to demonstrate experience in undertaking routine activities such as selling tickets, handling and collecting cash and using remote electronic financial equipment.
• Demonstrated innovative and problem solving skills.
• Ability to work independently or as part of a small team.
• Ability to work evenings and weekends.

| Essential Education/Qualifications |

• Current Working with Children check (Blue Card).

• Current First Aid and CPR accreditation.

| Essential Licences |

• Possession and maintenance of a current Queensland ‘C’ Class Driver Licence.

PHYSICAL REQUIREMENTS/POSITION ENVIRONMENT

• Current Working with Children check (Blue Card).
• Current First Aid and CPR accreditation.

MORE INFORMATION & QUESTIONS

Council is committed to building an inclusive culture that respects and promotes human rights and diversity and acknowledges that we respectfully journey together to aspire to be an inclusive and capable organisation. We are an equal employment opportunity employer and place value on our diverse workforce. We encourage applicants representing all genders, ethnicities, ages, languages, sexual orientations, people with a disability, and those with family responsibilities to apply.

For enquiries in relation to this vacancy, please call 07 4761 5300 or email.

CLOSING DATE

11:59pm Sunday, 27 July 2025.

Late applications will only be accepted at the discretion of the Chief Executive Officer.