About the role
We’re looking for a Configuration Analyst who thrives on solving complex problems, translating business needs into smart, efficient system solutions, and working closely with both business and technical teams.
This is your chance to join a collaborative, outcomes-focused team where your skills will directly contribute to delivering exceptional results for our members and clients in the superannuation and insurance space.
Permanent Full time | Melbourne or Parramatta based | Superannuation & Insurance experience only
In this role, you'll be accountable for:
- Working hand-in-hand with stakeholders to analyse business requirements and uncover the best configuration solutions.
- Building, testing, and documenting configuration changes across core registry systems, web platforms, and related applications.
- Complete Business Requirements where necessary and produce Configuration Specifications.
- Ensure configuration solution design meets business requirements and solution is understood by Business, Technical Development and Test Teams
- Supporting BA, technical, development, and testing teams throughout the full SDLC (Software Development Life Cycle).
- Applying your SQL and systems knowledge to deliver robust, practical outcomes.
- Troubleshooting production issues, conducting root cause analysis, and ensuring solutions meet business needs.
- Investigate and consult on pragmatic alternatives for short, medium, and long-term solutions to a problem Work and collaborate with third and/or vendor parties to deliver integrated system solutions
What you bring:
- 3+ years’ experience as a BA or administrator in superannuation and/or insurance.
- Hands-on experience with registry systems and related applications.
- Working knowledge of SQL/Java/Oracle and the ability to navigate SDLC processes with confidence.
- Strong communication skills to bridge the gap between technical teams and business stakeholders.
- A proactive, solutions-focused mindset with a knack for identifying process improvements.
- Sound understanding of IT application and system design best practice.
- Experience working in an outsourced or offshored environment. Demonstrated understanding of business drivers impacting IT systems
Some of our Employment Benefits
- FlexiWorks – enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Novated Car Leasing
Culture at MUFG Pension & Market Services
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
How to apply
Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Successful applicants will be required to complete background screening prior to commencement of employment.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.