At Hills Dental Design, we believe dentistry is more than just teeth – it’s about creating confidence, comfort, and positive experiences. We are looking for a motivated and caring team member who thrives in a supportive environment and is passionate about delivering exceptional patient care.
About the Role
This is a flexible position (part-time or full-time, 4 days per week) where you’ll play an important role in ensuring our practice runs smoothly and our patients feel looked after from the moment they walk through the door.
Key Responsibilities
- Instrument sterilisation & adherence to infection control protocols
- Processing HICAPS claims and handling patient payments
- Scheduling, confirming, and managing patient appointments
- Providing warm and professional patient care from welcome to farewell
- Coordinating recalls and following up patients post-treatment
- Maintaining a high level of organisation and efficiency within the practice
- Supporting the team with day-to-day tasks and clinical flow
- Clear and effective communication, both verbal and written
What We’re Looking For
- Previous dental experience is essential (including sterilisation duties)
- Knowledge of D4W software is an advantage (training can be provided)
- Strong organisational skills with attention to detail
- A caring, approachable manner and excellent customer service skills
- Team-oriented with a proactive attitude
Why Join Us?
- Be part of a modern, progressive dental practice with a focus on patient wellbeing
- Work alongside a supportive, friendly team that values collaboration
- Opportunities for ongoing professional growth and training
- A welcoming environment where your contribution makes a real difference
If you are passionate about creating positive dental experiences and want to be part of a practice that values care, quality, and teamwork, we’d love to hear from you.
Please send your CV and cover letter to poornima@hillsdentaldesign.com.au
Job Types: Full-time, Part-time, Permanent
Pay: $28.00 – $35.00 per hour
Benefits:
- Employee discount
- Professional development assistance
Experience:
- Dental reception: 1 year (Required)
- Customer service: 1 year (Required)
Work Authorisation:
- Australia (Preferred)
Work Location: In person