JOB DESCRIPTION – SUPPORT WORKER
The Support Worker is responsible for implementing training and support services aimed at maximizing the living, employment, social and recreational skills of people with a disability. Community inclusion, independence, decision making, and personal choice should be promoted through these supports, with a focus on individual needs.
Responsibilities and Duties
- Support clients to participate in age appropriate activities and tasks including employment, in home support and community access.
- Support clients in accessing activities and outings in the community.
- Provide direct care assistance to each client in accordance with their service plan and as directed.
- Work in accordance with the medication administration policy, work health and safety procedures, and client rights policies, including privacy and confidentiality.
- Monitor the safety and well-being of the clients and report any concerns to the Manager.
- Provide 1 1 or small group training and support in response to individual client needs.
- Ensure completion of appropriate documentation. Relevant information on support provided is to be recorded in client notes and communication book as required.
- Participate in the Lifestyle Service Planning process for individual clients and monitor outcomes.
- Work with clients, family/ carers, relevant case managers and other professionals to support the client's individual goals.
- In conjunction with other staff members, assist in developing, implementing, and evaluating training and behaviour programs to attain identified individual goals.
- Ensure that all programming undertaken is appropriately maintained, documented and reviewed.
- Assume the role of key worker for designated clients, including preparing a monthly report on client progress.
- Liaise extensively with other staff to ensure the overall smooth and consistent running of the service.
- Report regularly to manager.
- Actively contribute to a team environment through open communication, participation in regular staff meetings, planning processes and policy review.
- Provide back up and support to other staff as necessary.
- Participate in Performance Development meetings to identify ongoing training and support opportunities.
- Notify the service if you are unable to work your rostered shifts with as much notice as possible.
- Contribute to Case reviews with Employment Consultants and Facilitators.
- Clients receive appropriate levels of support essential to promote and maintain independence and participate in age-appropriate activities.
- All clients receive a high level of care and support as per their Lifestyle Service Plan (LSP).
- Personal care is provided to clients in a caring and supportive way.
- Documented evidence demonstrates that service procedures are followed.
- All policies and procedures are followed.
- Records demonstrate that clients have received correct medical and dietary intakes as medical practitioners prescribed and per service policy and procedures.
- Client files are updated and reviewed and health care and behaviour support plans are in place as required.
- Daily documentation completed (i.e. diaries and daily statistics).
- A high level of communication with the Manager is maintained including advising of any potential risks to clients or the organisation.
- Induction, WHS, manual handling, medication, and infection control training are undertaken at the commencement of the program.
- Documentation is completed and maintained as per procedures.
- Sufficient notice (as much notice as possible) is provided for all rostered shifts you become unable to work.
- Employee code of conduct is adhered to.
Personal Qualities
- Being adaptable to changing circumstances and being able to prioritise work.
- Client-focused and person-centred.
- Commitment to social and inclusion and valuing difference and diversity.
- Staff that deliberately breach this dress code may be subject to disciplinary action.
- Staff must comply with Apex Care Services Privacy & Confidentiality Policy &
Procedure regarding the collection, storage, and use of personal and health information.
- Apex Care Services does not accept any form of aggressive, threatening, or abusive behaviour towards its staff by other staff, clients, or stakeholders.
- Internet and email are provided to staff members is for genuine work-related purposes.
- Use of Apex Care Services communication and information devices are for work purposes only.
- Staff must not share their passwords with another staff member.
Job Type: Casual
Pay: From $32.21 per hour
Work Authorisation:
- Australia (Preferred)
Work Location: In person