About us
At CeX, we're all about the digital lifestyle! From phones to games, computers to electronics, we're your go-to spot for all things tech.
We're not your average retailer - we thrive on trade-ins, making every customer our supplier. We offer a 5 year warranty on our products in any of our 36 locations across Australia and our online store!
About the role
eCommerce is the online branch of CeX - offering customers the opportunity to buy and sell from CeX from the comfort of their own home. We are passionate about our stock, our customers, and our colleagues. Within this role you will be providing support to our stores and customers who have questions or issues related to their online orders, which will play a role in enhancing the online experience. This role involves managing online returns and buy orders, including receiving, labeling, testing, processing, and stocking items out to one of our stores.
Key Responsibilities
- Providing eCommerce support to our network of stores.
- Working alongside other teams in the CeX Support Centre.
- Contribute and assist with stock rotation to our stores.
- Representing eCommerce in a positive and professional manner.
- Ensuring all items are in a working manner.
- Testing hardware products.
- Processing buys and returns.
Skills and Attributes that will assist in the role
- Strong attention to detail
- Good time management
- Communication skills
- Ability to manage and construct emails efficiently and effectively
- Able to work alone or in a team environment
- Has a passion for technically
Job Type: Full-time
Pay: $45,000.00 – $50,000.00 per year
Benefits:
- Employee discount
Application Question(s):
- What technology do you have experience with?
Work Authorisation:
- Australia (Preferred)
Work Location: In person