• West Perth base, Full Time Perm, Immediate Start Available
• Step into a leadership role, provide coaching and support to a great team
• Drive outcomes, researching, analysing and providing key recommendations

When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

About the role

Applying a solid foundation across employee relations matters, this operations focused role supports leaders across workforce management, IR/ER interpretation and application and business change. We have a complex industrial relations framework so keeping up with changes and applying them to our busy service focused environment is key. From being able to respond to multiple enquiries including those desk visits asking if you have ‘just a minute’, juggling tight timelines and coaching our small team through complex investigations this role will keep you busy. As the subject matter expert across drafting agreements and running BOOTs, to liaising with the Fair Work Commission, Ombudsman and Unions the role is highly varied, interested and incredibly rewarding.

About you

You’ll have a strong values base in your decision making and be able to navigate complex and ambiguous variables to support leaders achieve practical business outcomes. You’ll be collaborative, down to earth, able to work closely with others and committed to supporting fair, thoughtful, and compliant employee relations practices.

You’ll bring resilience, energy and the ability to be the calm in the storm when needed. Your key experience and skill set will include:

• Qualifications in Industrial Relations, Human Resources or similar is a must have
• Experience managing complex ER/IR matters, along with union and third-party relationships
• Demonstrated ability and confidence to quickly research and analyse information to support stakeholder decision making on the go
• The ability to build relationships fast and understand the needs of stakeholders
• Demonstrated initiative and ability to self-motivate to achieve timely outcomes
• Advanced skills across HRIS applications and Microsoft Office suit
• Driver’s Licence
• National Police Clearance (obtained within the last six months)

About the benefits

When people ask what is so great about MercyCare, the answer is our people. Self-described as close knit, friendly, supportive, empowering, amazing, brilliant, skilled, independent but team minded, people you can debrief with and caring. We work with that great blend of autonomy and collaboration.

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities. In addition, you’ll have access to:

• Ongoing support and leadership to encourage career development
• Competitive salary and Not for Profit Salary Packaging benefits up to $18,000
• Employee Recognition Program
• Childcare discounts for your little ones if you have them
• Additional purchase leave options for work life balance
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

To Apply

Click “Apply Now” to visit our website and apply. Applications close on 26 June 2025 but apply soon as we will progress the recruitment process if the right match is found. For a confidential conversation regarding this role please contact Gia Harris - Talent Manager on 0478 953 403

Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process reach out to us at hr@mercycare.com.au we would love to hear from you. Please note all other applications must be received via the online portal to be considered.

At MercyCare, every person matters.

With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.

We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.