Join the LANSPA team at our newest location in Tweed City Shopping Centre!
As the Receptionist, your primary responsibilities will include managing client appointments, adjusting bookings to optimise daily schedules, and supporting team coordination. You will also assist with staff rosters, inventory management, and ordering essential spa supplies.
Key Responsibilities:
- Greet clients warmly and deliver outstanding front desk service
- Handle all phone, email, and in-person appointment bookings
- Adjust and optimise bookings to meet the needs of the business
- Assist in preparing and updating staff rosters
- Coordinate with therapists to ensure smooth daily operations
- Maintain accurate client and booking records
- Process client check-ins, payments, and rebookings
- Assist with regular stocktakes of spa supplies and retail products
- Place orders for treatment supplies and front-of-house essentials as needed
- Keep the reception area clean, welcoming, and well-organised
Requirements:
- Previous experience in a spa, salon, or hospitality reception role preferred
- Strong organisational and multitasking skills
- Confident in using booking systems and computer skills
- Excellent communication and problem-solving abilities
- Attention to detail and ability to prioritise tasks
- A team-focused, proactive, and professional attitude
Job Type: Casual
Pay: From $28.00 per hour
Experience:
- Receptionist: 1 year (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person