Field Service Technician

We are seeking a skilled and reliable Field Service Technician to join our team in Cannington, Perth. This role involves working both on-site and in the field to support our forklift fleet and valued customers.

The Role

• Servicing and repairing of Company Forklift Fleet
• Servicing and repairing of Customer Forklifts
• Diagnosing faults and providing effective solutions
• Ensuring all work is carried out safely and efficiently

RESPONSIBILITIES

• Evaluate/check vehicles for general defects before doing any repairs
• Compile technical reports on scope to repair required
• List spare parts required to repair vehicle
• Strip components of vehicles
• Clean and assess parts for wear and damages
• Assemble stripped down components with new and used parts
• Identify systems on component failure, discuss with direct line and record findings on the job card
• List all task performed on the vehicle on the job card, the spares used and the time taken to complete each task
• Service and repair vehicle to OE specifications and schedules
• Perform standby/breakdown after hour duty
• Maintain acceptable productivity and efficiency levels
• Monitor, train and guide repair any apprentices
• Report unsafe working conditions/equipment to direct line
• Ensure Standard Operating Procedures are adhered to
• Assist in relevant operations/operational functions as required
• Maintain professional conduct
• Ensure dress code is in accordance with company Standard Operating Procedures
• Maintain housekeeping standards on a daily basis
• Ensure standards of Health and Safety are maintained

MINIMUM REQUIREMENTS

• Related qualification required
• 2 to 5 years related experience
• Full working rights

SKILLS REQUIRED

• Able to apply basic Health and Safety procedures relevant to own work functions under direct supervision
• Able to identify hazards and deal with it with direct instructions/guidance in place
• Able to identify and select relevant material and equipment needed
• Able to solve maintenance problems independently
• Able to administer the administration control, record keeping and reporting of maintenance activities
• Can make basic inferences from customer usage patterns

PERSONAL ATTRIBUTES

• Honesty
• Ability to work under pressure
• Committed
• Proactive
• Sense of urgency
• Energetic
• Team player
• Self motivated

KNOWLEDGE

• Understands the importance of Health and Safety
• Knowledge of basic Health and Safety procedures applicable to own job functions
• Understands the operation of equipment and machines used during the maintenance process
• Has knowledge of administrative procedures and reporting procedures related to the maintenancen process
• Has sound knowledge of the services offered by the organisation and to whom
• Ability to work on IC (Gas/Diesel), Electric and Lithium Ion Forklifts