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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Empower individuals. Build resilience. Strengthen communities.
Are you passionate about walking alongside people to help them take control of their financial future? Do you have a heart for service and a head for practical problem-solving? Join our team as a Financial Capability Worker and be part of a mission that supports people in financial hardship through relational, person-centred support.
The role you could play
As a Financial Capability Worker, you will provide practical support, guidance, and education to individuals, groups, and families experiencing, or at risk of, financial difficulty. You’ll work directly with community members to develop realistic, achievable options that reduce financial stress, promote resilience, and enhance wellbeing.
What the role looks like
- Build strong, supportive relationships that encourage participation and self-determination.
- Use a community member–centred, holistic approach in all engagement.
- Provide services in a relational, missional, and professional manner.
- Support clients through ongoing assessment of their needs, goals, and circumstances from first contact to case closure.
- Follow service processes including outcomes measurement surveys.
- Work across multiple sites—travel is required as part of the role.
What You’ll Bring
- Experience in social services or a sound understanding of the issues contributing to financial hardship and exclusion.
- Completion of Financial Literacy Education Modules or a willingness to complete them.
- Community services experience (highly regarded).
- A commitment to working towards and maintaining membership with a state-recognised financial counselling association (e.g., SAFCA).
- Excellent interpersonal and communication skills with a trauma-informed, strengths-based approach.
- A current Working with Children Check (or willingness to obtain).
- A valid driver’s licence and flexibility to travel as needed.
Benefits working with The Salvation Army
- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration