General information
Name Growth Lead - Out Of Home Delivery Site / Location Melbourne Support Centre Ref # 12373466 Entity Australia Post Opening Date 01-Aug-2025 Suburb Richmond Work Type Fixed Term Full Time Length of Assignment 6 monthsDescription & Requirements
Help us deliver a better tomorrow
Australia Post is delivering for all Australians — from the vehicles we drive to the small businesses that power our communities. We’re delivering for the environment, for our customers, for our communities and for our people. We’re moving forward, and we want you to come along for the ride.
About the opportunity
Join the team reshaping how Australians experience eCommerce. Within our Parcel Product division, the Out of Home (OOH) team is building a national network of smart lockers, digital experiences, and community-based delivery options. We’re setting a new standard for convenience, innovation, and sustainability — and we need a Growth Lead to help us accelerate adoption at scale.
What you’ll deliver with us
As the Growth Lead – OOH, you’ll develop and execute a national growth strategy to drive awareness, usage, and commercial outcomes for our locker network. Reporting to the Head of Parcel Products & OOH, you’ll work closely with Product, Marketing, Engineering, and Operations teams to build a high-performing growth function with measurable results.
You’ll also:
- Build a cross-functional growth engine focused on acquisition, retention, and monetisation
- Develop full-funnel strategies tailored to senders, receivers, and locker hosts
- Lead a culture of experimentation, pace, and performance across the business
About you
You’re a strategic thinker with a passion for customer-led growth. You bring a commercial mindset, creativity, and a collaborative spirit. You’re energised by data, thrive in fast-moving environments, and know how to rally teams around a shared goal.
You’ll also need:
- Significant experience in growth marketing, commercial strategy or product-led growth in digital-first environments
- A track record of building and scaling growth models for platforms or marketplaces
- Deep expertise in growth metrics, behavioural insights, and network-driven adoption
How we’ll deliver for you
- Be part of a high-impact team shaping Australia’s parcel infrastructure future
- Access to learning, development, and career growth opportunities across the enterprise
- Flexible work options, and a culture that values inclusion, curiosity and empowerment
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather.
We’re proud to be an inclusive workplace that reflects the diverse communities we serve. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ individuals, and people from refugee and migrant backgrounds.
We are one of Australia’s largest organisations to hold Disability Confident Recruiter status and are committed to removing barriers in our recruitment and workplace practices. We also continue to review and improve our processes to ensure a gender-equitable and inclusive experience for all.
If you have any questions about accessibility, please contact our Diversity & Inclusion team at inclusivecareers@auspost.com.au.
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