At Latitude, we make it possible – for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That’s why we offer benefits that make a real difference in your life.
We make it possible…
- to spend more time with your loved ones – with an extra week of paid leave each year through our Take 5 initiative.
- to balance work and life – with a hybrid working model, giving you the flexibility to work from home while connecting in the office just two days a week or work remote for certain roles.
- to put your wellbeing first – with Sonder, a 24/7 support app for mental and physical wellness.
- to access great financial benefits – with discounts on Latitude products and services.
The Sales Finance team is responsible for the strategy, pricing, marketing, and performance of this high-potential portfolio. We have strong foundations - a large partner network, a well-known brand, and proven financial products.
We’re looking for commercially driven, analytically sharp, and action-oriented people who thrive in high-impact roles. You’ll be joining a team with a clear mandate: deliver for our partners, drive performance, strengthen execution, and deliver growth.
To support this, we’re seeking a dynamic and commercially minded Head of Sales Finance Product & Enablement to lead the design, optimisation, and execution of everything we bring to market through our merchant partners. If you want to make a real difference for our partners and customers — we’d love to hear from you.
As Head of Sales Finance Product & Enablement, you will lead a high-impact team across product, pricing and analytics. Your mission is to ensure our merchant-facing propositions are competitive, clearly articulated, well executed, and tightly managed. You’ll serve as the central engine that powers partner growth by delivering clear value propositions, disciplined pricing structures, compliant execution, and data-driven performance improvement.
This role is both strategic and hands-on - requiring strong cross-functional leadership, a deep understanding of credit product dynamics, and an obsession with executional excellence.
Responsibilities:
In this role, you’ll:
- Product Ownership: Oversee the development and management of merchant-facing Sales Finance offer mechanics, including interest-free finance, promotional mechanics, and emerging embedded finance constructs.
- P&L management: driving the Sales Finance offers’ financial performance, including revenue generation, cost control, and profit margins as well as understanding credit performance sensitivity
- Partner Enablement: Translate complex product, pricing, and operational features into simple, usable tools and materials for partner-facing teams and merchants.
- Pricing & Yield Optimisation: Lead the design and maintenance of MSF pricing frameworks and promotional pricing, working closely with the Pricing & Analytics Manager to maximise yield and commercial outcomes.
- Performance Insights: Ensure robust analytics and reporting frameworks are in place to track performance across partners, plans, campaigns, and product types — and take action to improve.
- Operational Excellence: In conjunction with the Head of Operational Excellence Pay, uplift Line 1 risk practices, controls, documentation, and execution across partner-facing processes
- Cross-Functional Leadership: Act as the internal integrator across Sales, Product, Risk, Tech, and Legal to ensure new initiatives are built, launched, and managed with discipline.
- Team Leadership: Lead and develop a high-performing team of functional leads across Product, Pricing, Analytics, Marketing, and Ops.
Ideal Candidate Profile:
- 10+ years of experience in product, commercial, or operational leadership roles in financial services, fintech, payments, or partner-led lending businesses.
- Deep understanding of consumer credit products and partner-distributed go-to-market models in retail.
- Strong negotiation skills
- Proven ability to lead multidisciplinary teams and deliver results in fast-paced, cross-functional environments.
- Commercially sharp and detail-oriented, with the ability to balance revenue goals, partner needs, and risk controls.
- A structured thinker who excels at turning strategy into repeatable, scalable execution.
- Comfortable in the grey — thrives in environments undergoing turnaround, transformation, or scaling.
- AI-native — regularly leverages AI tools to enhance decision-making, automate reporting, accelerate content creation, and drive greater efficiency across your team.
Latitude offers a flexible working environment. We support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home, the office or a combination of both.
We're Latitude, partners in money.
Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success.
Digital payments, cards, and loans is what we offer - but what we really are is a platform that helps people shop and live better.
Always living and breathing our values. Take Ownership, Pursue Excellence, Win Together, Create Tomorrow.
We're not engaging any recruitment agencies for this role, so if you're interested. Please apply directly!
Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.
Only open to Australian or New Zealand Permanent Residents or Citizens.