Hotel Manager - Four Points by Sheraton

COMPANY

Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.

Our Brand

Four Points by Sheraton Brisbane welcomes you to 4.5-star comfort, outstanding service and an ideal downtown location in Brisbane, Australia. Our hotel on Mary Street, Brisbane sits near many of the top attractions in the city's CBD, including Queen Street Mall, South Bank, Brisbane Botanic Gardens and the Treasury Casino. Stop by our hotels restaurant, the Eatery, for seasonal fare, and plan smart meetings using our versatile venues, modern AV and personalized catering. Whether you're visiting our city for work or play, love your stay at Four Points by Sheraton Brisbane.

We are excited to announce an opportunity for a Hotel Manager to join our dedicated team at Four Points by Sheraton Brisbane

Be where you can do your best work, begin your purpose, belong to an amazing globalteam and become the best version of you.

Role Overview:

As the Hotel Manager, you will provide the leadership expertise that ensures the effective and efficient operation of the hotel, including the achievement of stated operational goals and profitability objectives. Participate in total hotel management as a member of the hotel Executive Committee. Strive towards exceeding the expectations of our customers, owners and shareholders. Build, maintain and strengthen business relationships with establishment owners and represent the establishment and Marriott International, at local, national and international forums.

Key Responsibilities:

• Align plans with business strategy; understand short- and long-term impact of business decisions
• Demonstrate knowledge of and educate others about how one's work aligns with the overall business/brand strategy, and ultimately shareholder value
• Collect and analyse data to make customer focused business decisions; ensure associates understand and exceed customer expectations
• Understand the meaning and implications of key internal and external financial indicators; manage overall financial performance; use sound financial analysis to evaluate strategic and investment options
• Add value through revenue growth and operational efficiency through process improvement; understand and focus on the key drivers of sales, associate and customer satisfaction, profitability, and quality
• Monitor achievement of departmental goals and objectives.
• Monitor the efficient and effective utilisation of the departmental resources.
• Provide direction on Sales and Marketing strategies, tourism issues and economic/political/social issues.
• Oversee the preparation and management of Hotel and departmental budgets.
• Analyse department financial performance reports.
• Actively participate in sales presentations, property tours and customer meetings.
• Coordinate capital improvement projects to maintain/upgrade quality standards and property image, and to protect assets from neglect, damage or deterioration.

About You:

• Experience with OPERA property management system or similar
• Relevant experience in a similar managerial role
• Working rights in Australia
• Enthusiastic to escalate your career
• Self-motivated, driven and energized in a fast-paced environment
• Armed with smart solutions and a can-do attitude

Benefits

• The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• Discretionary Bonus Plan
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
• ‘Great places to work’ certified

Join us at The Westin and Four Points by Sheraton, and be part of our dedication to excellence in service and operational efficiency

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at hr.brisbane@westin.com

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.