Library Officer (Customer Services)

About the position

As Australia’s first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.

• Join a university with a strong commitment to student success and retention
• Work alongside passionate professionals who value teamwork and cooperation
• Participate in a diverse and inclusive academic community

Library Officer (Customer Services)
Library Services
Full-time, Fixed Term for up to 2 years

Position Reference No: 151081923

Join Australia’s top university for teaching* and enjoy staff benefits including:

• Free staff car parking
• 36.75 hour standard work week
• Access to flexible work/work from home arrangements#
• Up to 18/26 weeks of parental leave#
• Staff wellbeing program
• Free & Confidential Employee Assistance Program available for all staff
• Corporate health and finance discounts
• Onsite Medical Centre Services
• Onsite Sports Centre including gym, fitness classes and pool#

Bond University is currently seeking an enthusiastic and talented Library Officer to join the Library Services Customer Services team. The position is responsible for the provision of a range of frontline library support services at the Library Service Desks, with a focus on lending services.

The incumbent also assists in the administration of functional operations such as reserve processing, reading lists, document delivery, and inter-library loans. Quality customer service is the primary focus of this position.

About the person

Bond University is currently seeking an enthusiastic and talented Library Officer to join the Library Services Customer Services team. The position is responsible for the provision of a range of frontline library support services at the Library Service Desks, with a focus on lending services.

The incumbent also assists in the administration of functional operations such as reserve processing, reading lists, document delivery, and inter-library loans. Quality customer service is the primary focus of this position.

Salary details

The salary for the position commences at $71,938.46 per annum, plus 12% superannuation.

Please note: The fixed term of this employment contract will be for up to two years, with twelve months' probation.

Due to the role replacement nature of the position, at any time before the expiry of the term, the employer may terminate the employee’s employment by giving four (4) weeks’ notice or payment in lieu of notice at the employee’s base salary (as at the revised date of termination).

Additional information

Position-related enquiries can be directed to Tania Worthy – Team Leader, Library Customer Services: [email protected]

Application and submission details

For further details regarding this appointment, please reference the Position Description and Selection Criteria.

Applicants can apply using the Apply button. All candidates are required to Create a New Account via our candidate portal and submit the necessary supporting documents which should include your Resume and a Cover Letter addressing the Selection Criteria outlined in the Position Description.

For current Bond University staff, apply directly via HR Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply.

If you require any assistance with your application submission, please visit Applying for jobs at Bond.

Applications close: 11:59pm, Sunday, 31 August 2025

Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty.

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.

For more information, visit Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

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