Job description
Agency Department of Health Work unit Performance Improvement
Job title Manager Performance Improvement Designation Senior Administrative Officer 1
Job type Full time Duration Ongoing
Salary $128,551 - $143,611 Location Darwin
Position number 27696 RTF 329188 Closing 04/09/2025
Contact officer Francis De Silva on 08 8999 2570 or francism.desilva@nt.gov.au
About the agency https://health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=329188
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
Lead the development and implementation of robust performance management and improvement processes for the
Northern Territory (NT) health system. The position will manage a range of strategic projects to deliver outcomes that
support improved performance outcomes for NT health services.
Key duties and responsibilities
1. Coordinate and conduct analysis of large and complex clinical datasets to provide strategic advice to improve
performance outcomes for NT Health.
2. Prepare high quality correspondence, briefs, meeting papers, presentations, planning documents and reports for clinical,
executive, ministerial or committee consideration.
3. Undertake stakeholder management to build and sustain effective relationships with a range of internal and external
stakeholders to help drive NT Health performance, including identification of priority areas requiring remediation.
4. Maintain an up-to-date knowledge of relevant performance frameworks and management methodologies, as well as
emerging issues within a changing and politically sensitive environment.
5. Follow defined service quality standards, work health and safety policies and procedures relating to the work being
undertaken in order to ensure high quality, safe services and workplaces. Foster a positive workplace culture through
exemplary leadership practices and role modelling behaviour.
Selection criteria
Essential
1. Demonstrated high level problem solving and critical thinking skills, with proven ability to identify emerging issues and
exercise sound judgement to develop robust solutions and recommendations.
2. Demonstrated ability to undertake complex data analysis relevant to supporting performance improvement outcomes.
3. Demonstrated ability to manage multiple complex tasks, deliver quality projects, and meet deadlines while leading a small
team.
4. Highly developed written and verbal communication skills, with a proven track record of preparing high quality
documents and presenting information to a variety of audiences.
5. Demonstrated experience in stakeholder management to build and sustain relationships with a diverse range of internal
and external stakeholders such as Commonwealth, state and territory jurisdictions, health services administrators and
clinicians.
Desirable
1. Recognised tertiary qualification in data science, information management, health informatics or similar.
2. Working knowledge of frontline healthcare environment, including hospital and primary care settings.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance
notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant
criminal history. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B
(indirect contact with blood or body substances), check with contact person for requirements.