Medical Liaison Officer
- Working independently and with stakeholders to grow our referrer base
- Attractive remuneration and allowances
- East Metro portfolio
We now has an opportunity available for a Medical Liaison Officer (MLO) to join our team, with a key focus on promoting our East Metro clinics to our valued referrers.
Reporting to the Referrer Relations Manager (VIC), and working closely with our operations and clinical teams, you will be responsible for driving revenue growth and increased market share by managing existing and growing new relationships, specifically for our Capital Radiology, Future Medical Imaging Group (FMIG) and Imaging at Olympic Park brands.
Key Accountabilities
- Developing and managing strong relationships with our key stakeholders
- Manage referrer management system Dynamics 365 to plan, monitor and measure performance
- Drive growth in sales revenue and procedure numbers in your territory
- Work with the Operations Managers to develop and execute territory business plans
- Develop and maintain working relationships with clinic staff, operations managers and other stakeholders, to support exceptional delivery of service
- Obtain referrer feedback and share market trends with Management, Radiologists and Clinic Supervisors, to achieve business objectives and targets.
About You
This role would suit a motivated individual with the drive to achieve great business objectives. You will also have;
- Medical sales and territory management experience
- Health/anatomy/diagnostic imaging background is extremely valuable
- Strong work ethic and a team player
- Strong IT skills
- Excellent organisational and time management skills
- Strong commercial acumen with the ability to interpret and analyse data
- Exceptional customer service skills
- Excellent presentation skills coupled with strong verbal and written skills
- A current Australian Driver’s License is required
About Us
We are part of the Integral Diagnostics (IDX) community, which is a national network of community-based medical imaging clinics including the brands: Capital Radiology, Future Medical Imaging Group, Fowler Simmons Radiology, Imaging @ Olympic Park, Radiology Tasmania, Direct Radiology, Women's Imaging, Lake Imaging, Apex Radiology, Imaging Queensland, and South Coast Radiology. We're a team of over 3000 medical experts and experienced staff who put people first. Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.
We are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.
We offer
- An outstanding opportunity to develop your customer service skills
- Multiple locations, meaning that you can work close to home
- A supportive team environment
- Attractive remuneration and benefits
- Paid Parental Leave
- Potential for growth
- Commitment to professional development and education
- Flexible and supportive working arrangements
To Apply
If this sounds like you, we'd love to hear from you! Please submit your application, including CV and cover letter.
We believe diversity in all its forms enriches the workplace; regardless of, but not limited to gender, age, disability, nationality, culture, religious beliefs and sexual orientation. We know great minds don’t think alike, so as an Equal Opportunity Employer, we are committed to building a diverse workforce. We welcome and consider applications from all qualified candidates, regardless of their background.