Our busy clinic in Geraldton is currently seeking a Medical Receptionist to join the team.
The role is a full time position working Monday to Friday, between 7:45am-5pm with a 45 minute lunch break. Longer days means this role works a 9 day fortnight!
Role Overview:
As a Medical Receptionist, you will be the first point of contact for our patients.
Your responsibilities will include:
- Greeting patients warmly and assisting with check-in procedures.
- Answering emails and phone calls promptly and handling inquiries professionally.
- Advising patients of preparation prior to relevant scans.
- Billing procedures - private, Medicare, workers compensation and DVA.
- Collaborating with clerical and technical staff, radiologists, and referrers.
You will also have the opportunity to be trained as a contact centre agent to assist as required:
- Answering phone calls promptly and handling inquiries professionally.
- Multi-tasking across platforms and managing the appointment calendar
What we're looking for:
Clear verbal and written communication skills.
Strong organisational abilities to manage appointments and patient flow.
Confidence working across multiple screens and systems.
Availability to work a Saturday shifts every 6 weeks - either 9am-12pm or 8am-11am.
What we can offer you:
Wellbeing benefits
- Access to free counselling through our Employee Assistance Program for you and your family
- Receive discounted or bulk-billed services for you and your family
Learning and development
- Comprehensive training to help you put your best foot forward in the role
- Career opportunities across our diverse Network
Workplace Experience
- Collaborative and inclusive team with a great culture
- Free parking onsite
- Lots of uniform options to suit your preferences at no cost to you PLUS annual top ups
- Supportive management that values your well-being
Compensation
- Industry-competitive salary and benefits package
- Annual Remuneration Review
With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
Don't know much about Radiology? Learn more about what we do here.
How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.
I-MED Radiology is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
You can learn more about other opportunities here.