Medical Secretary / Receptionist

Medical Secretary / Receptionist – Icon Cancer Centre North Lakes
Are you passionate about making a difference in patients' lives? Join our dynamic team at Icon Cancer Centre North Lakes, where you'll support specialists, nursing staff, and patients in our fast-paced Day Oncology Hospital.

Why You'll Love This Role:

• Impactful Work: Be part of a rapidly growing centre that makes a difference every day.
• Supportive Environment: Join a team that values collaboration and patient-focused care.
• Convenient Hours: Permanent part-time position - 40 hours per fortnight, working Tuesday, Thursday evening (until 9pm) and Friday.
• Prime Location: 9 McLennan Court, North Lakes QLD 4509.

The Opportunity:
As a Medical Secretary at Icon Cancer Centre North Lakes, you'll be a key member of a connected and talented team dedicated to delivering the best possible patient care. This role combines reception and secretarial duties, ensuring seamless care for patients and vital support for healthcare professionals.

This is a permanent part-time position, 40 hours per fortnight, working Tuesday, Thursday evening (until 9pm) and Friday. Start and finish times may vary depending on the needs of the site.

Key Responsibilities:

• Welcoming patients and collecting personal details
• Scheduling appointments
• Answering telephone calls and responding to enquiries
• Setting up consulting rooms
• Entering and processing patient billing (Private Health and Medicare)
• Monitoring and assessing the administration care path of all patients
• Maintaining and managing patient information
• Supporting Icon's WHS Officers and committees
• Modelling and promoting Icon's vision and values

Who We're Looking For:
Ideal candidates have previous healthcare administration experience (specialist rooms, day surgeries, hospital clerks, allied health admin) and a passion for patient care.

About You:

• Medical Specialist secretarial experience is highly advantageous
• Experience with Medicare, DVA, and Private Health Insurance is favourable
• Excellent organisational and time management skills
• Clear communication skills, both verbal and written
• Competence in using computer systems, including Word and Excel
• Commitment to delivering excellent client service
• Basic knowledge of medical terminology is favourable

Join us and be a true champion of patient care at Icon Cancer Centre North Lakes. Learn more about our centre here.

Icon Cancer Centre – Australia and New Zealand
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon’s cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.

For more information on our cancer services in Australia visit https://icongroup.global/en/our-services/cancer-services-australia/ or iconcancercentre.com.au

Our Culture and Benefits:
At Icon, we don’t just offer jobs—we offer careers that grow with you. Enjoy:

• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
• Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
• Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
• Paid Parental Leave: Supporting you both personally and professionally.

Excited to join Us?
At Icon Group, we’re incredibly proud of our passionate, dedicated people and the life-changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.

Visit https://icongroup.global/en/careers/our-people/stories/ ;to read the inspiring stories of our team members.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.