Join NSW Health Aged Care Assessment Service (Hunter) — where compassion, collaboration and quality care come together.
Remuneration: $72,285.58 - $73,940.16 Per Annum + Superannuation + Salary Packaging
Employment Type: Temporary Full Time and Part Time ending June 2026
Location: Wallsend
Position Classification: Administration Officer Level 4
Hours Per Week: 38
Requisition ID: REQ590121
Applications Close: Sunday, 24th August 2025
About the Role
We’re seeking a dedicated and empathetic Non-Clinical Needs Assessor to join our large, supportive Aged Care Assessment Service team. You’ll help older people and their carers access the right services by conducting aged care assessments in both community and hospital settings.
Using the Integrated Assessment Tool (IAT), you’ll assess each person’s medical, physical, cognitive, psychosocial, cultural, environmental and social needs, then develop a tailored support plan that enables them to live with dignity and independence.
This is a role where your organisation, empathy and communication skills will directly improve quality of life for older people across the Hunter.
In this role, you’ll:
- Conduct aged care assessments for clients referred via the My Aged Care Contact Centre
- Formulate support plans in collaboration with clients, carers and relevant services
- Accurately document findings and recommendations
- Work both independently and as part of a multidisciplinary team
- Support service access across multiple community and hospital-based locations
About You
You’re a compassionate, detail-oriented professional with a genuine passion for supporting older people. You can juggle competing demands while staying focused on the person in front of you.
You must have:
- Experience working with aged clients in a community or health setting
- Strong time management skills with the ability to prioritise effectively
- Excellent written and verbal communication skills
- The ability to work independently and collaboratively
- Confidence with accurate, timely documentation
Why Join NSW Health Aged Care Assessment Service (Hunter)?
Here, you’ll enjoy:
- A comprehensive two-month orientation including the National Training Program (based at Wallsend)
- Support from a large, experienced and collaborative team
- Ongoing professional development opportunities
Opportunities to work across our service locations:
- Wallsend Campus
- Westlakes Community Centre (Toronto)
- Eastlakes Community Centre (Windale)
- Raymond Terrace Community Centre
Kurri Kurri Community Centre
Addditional Information:
- This position is full time; however, part time arrangements will be considered (minimum 24 hours per week).
An eligibility list will be created for future temporary full or part time vacancies.
- Job share / part time arrangements will be considered.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Melina Psychas on Melina.Psychas@health.nsw.gov.au
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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