You’ll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care manager. Usually, your day will involve:
- Working closely with the Residential Aged Care Manager and home staff to maintain accurate rosters.
- Assisting with staff recruitment and onboarding.
- Providing prompt and friendly customer service to both internal and external customers.
- Proactively managing the enquiries pipeline to successfully convert enquiries to sales.
- Maintaining all record management systems.
- Supporting our residential aged care manager in their daily tasks.
- You’ll be a people person and problem-solver, with high attention to detail.
You’ll also have:
- A real desire to make a difference in people’s lives.
- A qualification in Business Administration or similar (ideally).
- Strong customer service experience and sales skills.
- A proven ability to work to deadlines and work in fast-paced environment.
- Solid computer and data skills.
- Previous experience in Aged Care (ideally).
- Previous experience in rostering (ideally).
Benefits available:
- Discounted gym memberships at Goodlife and Fitness First
- Retail savings with the Blue Light Card
- Discounted car hire
- Employee Assistance Program for you and your family
- Free Wellbeing App to support your mental and physical health
- Novated leasing for vehicles
- Workplace banking support
- ACN membership discounts for nurses
- Discounted health insurance with nib health
- Discounted JB HiFi
About Estia Health
As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. If this is you, Apply Now!
Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.
Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.
Note: It is a condition of employment that you will be vaccinated against COVID-19 and Influenza. You will need to have one (1) dose of the COVID-19 vaccine. All shortlisted applicants will need to pass required background checks. If you are interested in a role please ensure you apply online as we do not accept emailed resumes.
Advertised: 26 Aug 2025 AUS Eastern Standard Time
Applications close: 25 Sep 2025 AUS Eastern Standard Time