Online Growth Lead - 12M FTC

Officeworks
Melbourne, Victoria
Full time
2 days ago

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

 

Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

We’re on the hunt for a commercially minded and digitally savvy Online Growth Lead to lead a cross-functional program aimed at unlocking incremental online revenue across Officeworks’ digital channels.


In this contract role, you’ll take ownership of the Online Growth Program — a strategic initiative focused on improving conversion rates, boosting traffic, and enhancing the customer experience across our website. Reporting to the Online & Martech Enablement Manager, you’ll define and manage a high-impact backlog of initiatives across CRO, SEO, CX and platform capability uplift.

You’ll work closely with teams across ecommerce, marketing, customer insights, IT, and digital delivery to ensure initiatives are well-prioritised, aligned to commercial goals, and delivered on time with measurable outcomes.

What You’ll Be Doing

This role is hybrid, with 2 days a week based at our Chadstone Support Office.

About you

What You’ll Bring

Our culture

It’s all in a day’s work when you’re part of the Officeworks community – where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

 

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

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