Peer Support Worker headspace Hawthorn & Malvern

• 3 x Peer support worker roles Permanent Part Time (0.6 EFT)
• Collaborative team & great culture, headspace Hawthorn or Malvern
• Thriving not for profit organisation, ADO, & salary packaging

About us

Access Health and Community (AccessHC) is a leading not-for-profit healthcare provider with over 150 years of experience delivering inclusive, person-centered care across Melbourne’s inner and outer east and northeast. With 500+ staff and 200 volunteers across 17 locations, we offer a wide range of integrated services to support diverse communities. Following our 2024 merger with Inspiro, we’ve expanded our reach into the Yarra Ranges and strengthened our commitment to accessible, high-quality community health. We value Diversity, Equity, and Inclusion (DEI), uphold strong Environmental, Social, and Governance (ESG) principles, and respect the rights of First Nations peoples and we continue to build healthier lives through compassion, collaboration, and community-led care.

The opportunity

Join our dynamic community healthcare organization and become a pivotal member of our engaged workforce. We are offering an exciting opportunity for Peer Support Workers to join our team, in providing one-on-one and group support young people and their families.

Your responsibilities will include working within the team to be the first point of contact for young people and families wanting to access headspace Hawthorn/Malvern. The role is critical in establishing trust, ensuring safety and guiding young people into appropriate services.

A criminal history check is required for all roles but having a criminal history does not automatically exclude you from employment. All applications are reviewed confidentially on a case-by-case basis.

What you will be doing Key Responsibilities

• Provide one-on-one and group-based support to young people aged 12-25 years, their family/carers
• Develop and co-facilitate group support programs for young people at headspace
• Actively participate and work cooperatively within the multidisciplinary team, collaborative partner organisations and with young people, families’ referrers and other stakeholders

What you will bring Key Selection Criteria

• Identify as having a lived experience of mental ill health and/or alcohol and other drug use, and demonstrate current stability in recovery
• Relevant training/qualifications in peer support (such as a Cert IV in Peer Support or accredited Intentional Peer Support Program)
• At least two years’ experience delivering peer support services in a paid or volunteer capacity (experience working with young people is preferred)
• Ability to identify any risk issues and seek support from clinical staff where required
• Understanding of the Intentional Peer Support model and its use in mental health services

Attributes we value

• Genuine interest, ability and passion working with young people across the 12–25-year age group
• Be willing to effectively, respectfully, and appropriately use your lived experience of mental health and/or AOD issues in your everyday work
• Understanding principles of clinical risk, confidentiality, and rights and responsibilities of consumers within a community health and youth services context
• Well-developed interpersonal and communication skills
• Demonstrated ability to work creatively and respectfully with young people from a diverse range of social, cultural and ethnic backgrounds, including LGBTIQA+, culturally and linguistically diverse, and Aboriginal and Torres Strait Islander communities
• Demonstrated ability to work independently and in a team environment
• Demonstrated behaviours consistent with AccessHC values

Access Health and Community Culture & Benefits

At Access Health and Community, we offer more than just a fulfilling career—we provide an environment where you can thrive in a culture of collaboration and support. Our team members share a strong commitment and passion for making a positive impact. This shared ethos creates a workplace where everyone benefits, fostering opportunities for personal and professional growth, a sense of purpose, and true belonging. Our culture is built to promote success and fulfillment, empowering you to make a meaningful difference. Join us and experience the rewards of a career that truly matters.

The position encompasses an extensive range of benefits:

• Supportive and values-based culture and engaged workforce
• Culture of trust and empowerment for people to grow and thrive
• Commitment to a work-life balance with flexible working conditions
• Focus on staff wellbeing and health - Employee Assistance Program (EAP)
• Commitment to ongoing professional development and career growth
• Paid parental leave and opportunity to purchase additional leave
• Annual leave loading
• Generous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/entertainment expenses)

Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefits

Please click the web link to view our culture and benefits: https://accesshc.org.au/culture-and-benefits

Apply Now

Submit your application including your resume and cover letter addressing the selection criteria.

Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/

Please email, Karen Vogel – Manager, headspace Hawthorn & Malvern karen.vogel@accesshc.org.au if you would like further information about the role.

Why join Us?

• Be part of a leading health and community organisation driving innovative change
• A unique opportunity to make a lasting impact on community health services
• Work in a supportive, values-driven team environment
• A rewarding role in a dynamic organisation with a mission-driven culture
• Enjoy flexible work settings across the eastern suburbs
• Access professional development opportunities
• Make a genuine difference in the lives of people and communities
• The chance to work with passionate professionals dedicated to improving lives

We will be reviewing applications as they are submitted and may appoint the role before the end of date of the advertisement.

Applications close DATE: 31st August 2025

Access Health and Community is an equal opportunity employer committed to providing an inclusive working environment that embraces and values all people, regardless of cultural background, age, gender identity, sexuality or lived and living experience. We value the diversity and strength of Aboriginal and Torres Strait Islander cultures and are committed to delivering on our vision for reconciliation through our recruitment and employment practices. Access is required to undertake compliance checks; however, a record of criminal history does not preclude applicants from applying for suitable positions. All applications will be assessed on a case-by-case basis and managed in a confidential and practical manner.