People & Culture Advisor

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform.

Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity, all of which leverage Superloop’s investments in physical infrastructure assets including fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop every day for their connectivity needs.

Visit www.superloop.com to learn more.

Role Purpose

The People & Culture Advisor will support the Group Head of People & Culture and the broader team, while also contributing to key projects that enhance the employee experience at Superloop. This role plays an important part in implementing streamlined HR processes and supporting initiatives across the employee lifecycle.

It’s an ideal opportunity for an enthusiastic coordinator looking to grow their HR knowledge, apply their analytical mindset, and gain hands-on experience in a fast-paced environment. Success in this role requires precision, discretion, strong organisational skills, and a willingness to get involved across a variety of tasks and projects.

On Offer

• Free Home Broadband
• Free Mobile SIM plan
• Flexibility – 3 days/week in the office
• Lunch on Wednesdays, snacks, donuts and more!
• Diverse and Inclusive Culture
• Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.
• Learn through hands-on, face-to-face training, plus eLearning opportunities.
• Work on impactful projects, with peer feedback, coaching, mentoring, and networking.

Key Responsibilities

• Prepare HR metrics and presentations for monthly leadership and Board reporting.
• Coordinate and deliver new employee inductions and onboarding, ensuring a smooth start for all new hires.
• Support the implementation of HR frameworks, systems, and strategic initiatives (e.g. diversity & inclusion, employee engagement, graduate programs, L&D, talent acquisition).
• Manage the People & Culture inbox and act as the first point of contact for HR-related enquiries.
• Draft and issue HR documentation including contract variations and employment verification letters.
• Maintain employee records and HRIS, ensuring accuracy in processing new starters, changes, and leavers.
• Conduct regular audits across HR databases and platforms to ensure data accuracy.
• Support regular and ad-hoc reporting, including HR analytics for Business Partners.
• Coordinate offboarding processes to ensure a seamless exit experience.
• Manage employee recognition activities, including milestone vouchers and welcome merchandise.
• Administer internal systems such as Training and Engagement Platforms, and maintain P&C intranet content.

Qualifications and Experience

• Demonstrated experience in an HR role, supporting a broad range of HR functions across fast-paced environments.
• Advanced Excel and PowerPoint skills, with a strong ability to develop, interpret, and present HR metrics and analytics to inform business decisions.
• Experience with HRIS, Payroll and Recruitment systems with a focus on process optimisation and data integrity.
• Highly organised and proactive, with the ability to manage competing priorities and respond with urgency in a fast-paced, deadline-driven environment.
• Strong attention to detail, time management, and communication skills (written and verbal).
• Able to work effectively in a fast-paced, constantly evolving environment, contributing to continuous improvement initiatives.
• Complete discretion and commitment to maintaining confidentiality

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members.As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.