Perishables Operations Specialist

We currently have a vacancy for a Perishables Operations Specialist in our Operations team based in our Adelaide Airport office.

DHL Global Forwarding (Australia) Pty Ltd is a global leader in the Freight Forwarding industry. At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent ALL over the world. We provide both the challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Overall Role Purpose:
Perishables Operations Specialist is responsible for:

• Managing processes, handling and distributing all required documentation in the shipping area
• Coordinating pickup arrangements
• Ensuring customer requirements are met and all required documentation is completed in a timely and efficient manner

Accountabilities

• Creates/confirms transport order to ensure pickup of the shipment at origin
• Performs booking and booking optimization
• Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.)
• Checks responses from counterparts and finalizes validation of required documents
• Follows-up shipment status in the Export area, identifies incidents and ensures resolution of incidents
• Supports Customer Service in the incident and exception management resolution
• Maintains excellent relationships with suppliers
• Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance
• Performs IT systems related tasks to provide up to date information on shipment

Skills / Qualifications

• CargoWise system experience required
• Extensive knowledge of AFR/OFR Export Operations
• Minimum one (1) year previous experience in Shipping/International freight forwarding industry in airfreight and/or ocean-freight operational roles (advantageous)
• Sound knowledge of Freight Forwarding and Logistics in general
• Dangerous Goods Accreditation (highly regarded)
• Results & outcome driven
• Able to work independently
• Follow origin & destination government requirements
• Adaptable to changes daily due to customer & airlines requests
• High degree of reliability and attention to detail.
• Be a team player with a positive can do attitude.
• Be results driven and be able to demonstrate strong communication and administration skills

Why DHL?

Apart from a competitive hourly rate; positive & friendly team, the ability to cross train and offer career progression we also have some awesome Employee Benefits. Not only do you get discounts on everything from Health Insurance, Flights, Car Hire & Hotel Accommodation etc. - you also get to work with a great team of passionate people all working towards a common goal - delivering the best, proactive service for our clients!

Excellence. Simply. Delivered.

So if you’re reading this thinking, this is ME! We’d love to hear from you right away.

APPLY NOW!