Hello!
We’re seeking a dedicated and organised Senior Receptionist to join our friendly Speech Pathology clinic in Blacktown. If you genuinely care about people and have a heart for service, bringing calm and order to a busy environment, this role could be a wonderful fit for you.
This role is Hybrid, allowing you to flexibly work from home. Pay Range is $35-38/hr depending on your experience, with the option to opt for a higher casual rate. Hours per week are 30-38hrs depending on the workload demands. Student applicants will be rejected as we are looking for someone long term and dedicated to the job.
About Us
Your Speech Room is a well-established private practice with a team of 12 speech pathologists. We support children and families with a range of communication and developmental needs. Our approach is personal, family-centred, and grounded in compassion and respect. We value long-term relationships—built on trust—with both clients and team members. Our aim is to create a warm, welcoming space, taking every opportunity to support and care for those who walk through our doors.
What’s in it for you
- Supportive environment: You’ll work closely with the Director and the team.
- Growth and purpose: You’ll have a professional development plan tailored to your goals. We believe in nurturing people and encouraging their growth with purpose and integrity.
- Balanced work life: The role is structured for flexibility. Work five days per week from 8:30am–2:30pm in the clinic, followed by working from home (3-5.30pm) — ideal for someone who values family responsibilities or personal time.
- Connected team culture: We believe in community. Our team supports one another, shares lunch breaks, and stays connected through regular meetings and social events. We believe love is best shown through action—by being present, dependable, and kind in all that we do.
- Fair pay: We value your time and experience with above-award pay + super.
What you’ll be doing
- Welcoming clients with warmth and professionalism;
- Answering phone calls and emails with clarity and care;
- Processing payments including Medicare and Health Fund claims;
- Managing accounts receivable/payable with integrity;
- Ensuring compliance in HR and payroll functions;
- Preparing and maintaining client documents with confidentiality;
- Managing team schedules and supporting staff needs with empathy;
- Overseeing daily operations and continuously improving how we serve;
- Helping to ensure our services meet best-practice and compliance standards (WHS, SPA, NDIS);
- Working closely with the Director to track and improve practice performance;
- Contributing to a culture of encouragement, respect, and excellence in all client interactions.
Who we’re looking for
- Someone calm, dependable, and gracious under pressure;
- A strong communicator who genuinely enjoys helping others;
- Highly organised with a keen eye for detail;
- Tech-savvy and confident using software (Cliniko, Xero, Google Drive etc.);
- At least 2 years’ experience in admin/management, preferably healthcare;
- Strong decision-making and problem-solving skills, with a servant-hearted mindset;
- Someone who brings positivity and unity to a team setting;
- An understanding of healthcare compliance is ideal.
Note: This role is not suitable for students. We’re seeking someone ready to grow with us for the long term.
How to apply
Please email your CV and a short cover letter to sally@yourspeechroom.com, letting us know why this role resonates with you and how your experience aligns with what we’re looking for.
Job Types: Full-time, Part-time, Casual
Pay: $35.00 – $38.00 per hour
Benefits:
- Extended annual leave
- Free drinks
- Free food
- Professional development assistance
- Work from home
Supplementary Pay:
- Christmas bonus
- Performance bonus
Ability to commute/relocate:
- Blacktown NSW 2148: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
Application Deadline: 21/06/2025
Expected Start Date: 16/06/2025