Practice Administration Officer – Cinco Group
Edmondson Park, NSW
Full-Time or Part-Time Opportunity
Cinco Group is a trusted allied health and registered NDIS provider, delivering high-quality services to individuals and families. We are seeking a detail-oriented, proactive, and friendly Administration Officer to join our growing team in Edmondson Park. If you’re passionate about helping others and thrive in a busy, client-focused environment—this is the role for you.
About the Role
As our Administration Officer, you’ll be the first point of contact for clients, staff, and stakeholders—ensuring a professional and positive experience from the moment they walk through the door or get in touch. You’ll play a key role in supporting daily operations, maintaining compliance, and contributing to an organised and welcoming practice environment.
Key Responsibilities
- Welcome clients and visitors with warmth and professionalism
- Act as the first point of contact for all phone, email, and walk-in enquiries—responding within 24 hours
- Support therapists with day-to-day administrative tasks
- Manage client intake procedures and schedule new appointments
- Process Medicare claims, invoicing, payroll, and accounts receivable
- Maintain accurate and up-to-date client and staff records
- Provide human resources support, including onboarding of new team members
- Assist with internal and external audits by preparing documentation and supporting compliance efforts
- Coordinate marketing efforts such as content creation, social media, and campaign materials
- Attend staff meetings and take accurate meeting minutes
- Maintain a tidy, hygienic, and hospitable front-desk and practice environment
Requirements
- Valid Working With Children Check (WWCC)
- Current First Aid and CPR certificate
- Current National Police Check
- NDIS Worker Screening Check
- Full working rights in Australia
- Excellent verbal and written communication skills
- Strong organisation, time management, and multitasking abilities
- Proficient English language skills and confident phone manner
- Intermediate experience with Microsoft Excel
- High attention to detail and professionalism
- Positive attitude and strong interpersonal skills
- Experience in allied health, NDIS, or medical administration (highly regarded)
Why Join Cinco Group?
- Supportive, inclusive, and values-driven team environment
- Flexible work options – full-time or part-time
- Ongoing training and career development opportunities
- Convenient location in Edmondson Park
- The opportunity to truly make a difference in people’s lives
How to Apply
Please send your resume and a brief cover letter outlining your experience and availability to info@cinco-group.com. Applications will be reviewed as received.
Job Type: Full-time
Pay: $30.00 – $32.00 per year
Schedule:
- 8 hour shift
Work Authorisation:
- Australia (Required)
Work Location: In person
Expected Start Date: 07/07/2025