Process Analyst

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At AustralianSuper, we
truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.

Your New Role

• You will be tasked with analysing current processes within Fund Services to identify inefficiencies, bottlenecks, and areas for improvement,
  design, and document future state processes.

• Engage with business users to capture the existing process and systems used and any suggested improvements.

• Use N
  intex Process Manage
  r to visually represent process workflows and identify potential areas of optimisation.

• Capture regulatory obligations,
  business rules and
  operational controls within the processes and s
  tandard
  operating procedures (SOPs).

• Ensure usability of outputs across various stakeholder groups such as Risk and Knowledge Management and Operational/Service teams.

• Translate member journeys into every process for the BAU teams.

What You’ll Need

• At least 3 years’ experience in Process Analyst role with proven experience in business improvement within financial services, preferably with Superannuation experience.

• Good interpersonal skills which foster cooperation and teamwork in a close team environment.

• An ability to work autonomously and pro-actively with minimum supervision while meeting deadlines.

• Working knowledge of risk management frameworks and an ability to link controls into process design.

• Strong analytical and problem-solving skills.

• Ability to build effective internal business relationships.

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you.

We cultivate a workplace that champions safety, respect, inclusiveness and diversity. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

What’s Next

Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

Australian or New Zealand citizenship or Australian permanent residency status is required.

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