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Job description
Posted Tuesday, 19 August 2025, 9:00 am
We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.
About the Role:
We are currently recruiting for a Property Administrator to join our team, located out of our Hamilton office.
Reporting to the Senior Property Manager, this role will see you supporting the smooth operation of our residential communities through various administrative tasks including managing resident documentation and coordinating rent and vacate processes.
This is a fast paced and dynamic role that offers an exciting opportunity to further develop your administration skills in Property while working within a supportive team environment.
Key Responsibilities:
- Process resident documentation, lease extensions, bond lodgements, rent/site fee increases, vacating resident procedures, and tenancy processes across the Ingenia Gardens, Rentals and Lifestyle portfolios
- Liaise with internal and external stakeholders to ensure timely and accurate completion of administrative requirements, demonstrating exceptional customer service
- Maintain and update records in JDE system, including billing lines, contact details, meal services, and site agreements
- Respond promptly and professionally to incoming phone calls and emails, maintaining high levels of clear communication
- Collaborate with the team to execute ad hoc tasks and contribute to continuous improvement initiatives and a positive team environment
About You:
- Highly organised, proactive, with impeccable attention to detail
- Passionate about delivering outstanding customer service
- Strong administrative skills with ability to work within a fast-paced environment
- Previous property management or property administration experience is advantageous but is not essential
- Eager to contribute to the success of the property management team
Culture and Benefits
In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.
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Brisbane QLD, Australia