Join our team and drive quality excellence in NDIS service delivery! We're seeking a dedicated Quality and Compliance Officer to champion compliance with NDIS Practice Standards while making a real difference in participants' lives.
Your Role
Lead Quality & Compliance:
- Develop and implement Policy Framework across the organisation.
- Ensure all policies align with NDIS Quality and Safeguards requirements.
- Create internal audit tools and deliver staff training programs.
Manage Documentation & Reporting:
- Maintain participant documentation (recovery plans, progress notes, service agreements).
- Update participant monitoring forms (BGL charts, ABC charts, fluid charts, etc.)
- Use PRODA, and ACTRIDS for incident reporting and case note approvals.
- Review and report restrictive practices in line with legislative requirements.
Drive Continuous Improvement:
- Conduct regular policy reviews and updates.
- Maintain accurate SharePoint documentation for stakeholder access.
- Attend stakeholder meetings and training sessions.
What You Need
Essential:
- Strong understanding of NDIS Quality and Safeguards compliance requirements.
- Experience with policy development and compliance frameworks.
- Proficiency in PRODA, ACTRIDS, and PRIMS (or willingness to learn).
- Excellent documentation and communication skills.
- Knowledge of restrictive practice regulations.
Desirable:
- Previous disability services or healthcare compliance experience.
- SharePoint and data management experience.
Why work at Wellcare?
- Make Real Impact: Directly improve NDIS participant outcomes
- Professional Growth: Comprehensive training and development
- Supportive Team: Work with passionate professionals
- Competitive Package: Attractive salary and benefits
Apply Now
Ready to lead quality excellence in NDIS services?
Submit your resume and cover letter demonstrating your passion for compliance and quality care.
Job Type: Part-time
Pay: $41.00 – $44.50 per hour
Expected hours: 25 per week
Experience:
- NDIS Quality and Compliance : 1 year (Required)
Work Authorisation:
- Australia (Preferred)
Work Location: In person