Customer Service - Quality Assurance and Auditing
Canberra and surrounds NSW
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries. We work together to make, move, and sell, some of the world’s most loved drinks.
We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow and are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
Our well-known portfolio in Australia includes the Coca-Cola family of products, as well as loved brands like Sprite, Fanta, Mount Franklin, Powerade, and Grinders Coffee.
About your new role…
We have an exciting opportunity to join our team at our Canberra site. Our business couldn't operate without our customer driven, quick-thinking and energetic Quality Assurance Auditor team members. It’s a fast-moving, hands-on role working at our customers premises ensuring our customer receive the highest quality drink on each and every occasion, so you’ll need to have great communication skills, have attention to detail and be raring to go.
You’ll never be bored as the work is varied and you will get plenty of exercise going from customer to customer conducting quality checks of our iconic beverage brands.
We’re proud of our great culture and the strong team spirit within our Quality Assurance Team.
If you’re positive, flexible, and willing to learn, you’ve got a great future with us. Whether you want a safe, secure job or even the first step on the ladder of a career to be proud of, we welcome you. If a career is what you’re interested in, this role opens doors to a career path with a company that is invested in your growth.
You will be given full training when you start on all the equipment and technology you will be using to carry out your role. You will also be required to demonstrate safe work behaviours, lead by example and encourage others to do the same.
Key Responsibilities include:
- Provide accurate readings of our iconic brands at customers sites
- Bring readings back into specifications
- Managing orders within dates and times
- Controlling Inventory / Stock levels
- Operating technology in a safe and efficient manner
- Taking care for the health and safety of yourself and others at work
Let’s talk about you!
- Have clear, concise communication and numerical skills
- Be physically capable of completing minor manual handling tasks
- Reliable, flexible and possess eye for detail
- Possess a strong safety focus
- Ability to travel across NSW as required
About your Benefits
At CCEP you can expect an attractive package including staff product allowance as well as a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused individual to take their career to a new level and thrive making a positive contribution to CCEP customers’ business growth and success, with a brand you can be proud of. Some of our amazing & competitive benefits are:
- Fully serviced company vehicle
- Ongoing training and opportunities for career progression
- Company funded Parental leave
- Purchased Annual Leave Scheme
- Being part of one of the world’s largest bottlers and most recognizable brands.
- Excellent team culture
- A Leader who will support & guide you throughout your career
- Access to employee benefits such as free drinks onsite, allocation of products to take home, EAP, free onsite parking
- Access to our CCEP Care Program which helps our People work through the challenges of navigating Government Services, Social Welfare Organisations, and all other matters that impact on their emotional, psychological, financial, and physical wellbeing. This includes free counselling for you and your family via our EAP helpline
- Access to our career and self-development program DevelopingMe@CCEP from day one
Culture at Coca-Cola Europacific Partners
Our success is defined by the passion, hard work and commitment of the people who work at CCEP. We have a world class frontline salesforce who are dedicated to delivering the best possible service to all our customers. We bring together our combined, diverse experience of different markets, cultures and consumers to go further together. We want CCEP to be a great place to work, where people can grow, be happy and be well in a safe, open, diverse and inclusive workplace. We’re investing to make sure our people have the tools and capabilities needed to win.
Coca-Cola Europacific is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment.
This obligation may also extend to include a pre-employment health evaluation process that is aimed at determining if prospective new employees are able to safely undertake the inherent requirements of the role without putting themselves or others at risk.