Mercure Townsville is a vibrant and modern hotel located in the heart of Townsville, Queensland. As part of the globally recognised Mercure brand, we pride ourselves on delivering exceptional hospitality experiences to all our guests. With a focus on local culture and cuisine, we strive to create a unique and memorable stay for every visitor to our hotel. Join our team and be a part of our exciting journey!
Job Description
Do you have a proven track record in driving revenue across Corporate, MICE, and Inbound segments?
Join our vibrant team at Mercure Townsville and take your career to new heights. You will work closely with the Hotel General Manager and be supported by a wider Portfolio Sales Team, collaborating on strategic initiatives that drive business growth and elevate our market position.
What your workday will look like:
Develop successful business acquisition strategies for meetings, social events, corporate accommodation and Inbound business
Provide quotations for meetings and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized.
Maintenance of conference & corporate database of key contacts/clients.
Actively develop customer relationships and maintain high levels of customer satisfaction through fostering strong relationships
Complete organisation of all major conference activity / events from confirmation to post-event follow-up in order to ensure client satisfaction
Pro-actively manage a small account base with the target to drive new business from these accounts
Qualifications
Experience utilising multiple mediums to communicate and build relationships with clientsConfidence with selling accommodation, event and outlet spaces within the Hotel
A hunger to convert business, a professional who is driven by results
Strong focus and passion for hotel operations, hospitality & travel
Great interpersonal skills with ability to communicate with all levels of colleagues, customers and clients and across a broad range of mediums
Additional Information
What’s in it for you?- Car Park
- Free staff meals during shift
- Generous ACCOR perks including discounted accommodation and restaurant’s
- A collaborative, vibrant culture
- Professional development opportunities
- A reward and recognition
- A competitive salary