Customer Service Attendant
Are you a people person with a passion for making every guest feel like family? Do you thrive in a fast-paced, fun environment where no two days are the same?
If you're a hospitality enthusiast who loves connecting with customers and providing top-notch service, we want YOU to join our team as a Customer Service Attendant!
You’ll be the first point of contact for our guests, making sure they feel welcome and taken care of. From greeting and taking orders to keeping things running smoothly, you’ll help create a memorable dining experience. If you're ready to bring your energy and positivity to a fast-paced, vibrant environment, we'd love to have you on board!
What You'll be doing:
- Be the friendly face our guests can't wait to see as you greet them with a smile and take their orders.
- Serve up delicious pancakes, drinks, and all-time favorites with a side of awesome service.
- Make sure our customers leave feeling amazed with your attention to detail and quick thinking.
- Help keep the restaurant buzzing by assisting with various tasks around the floor, ensuring everything runs smoothly.
What We’re Looking For:
- A positive, energetic personality with a knack for making connections. A real “hospo die-hard!”
- An excellent communicator who can keep things moving and create a welcoming atmosphere.
- Someone who’s ready to roll up their sleeves and pitch in wherever needed.
- A team player who loves being part of a fun, supportive crew.
In return for your passion for top-notch service, we offer:
- Hands-on training and ongoing support to help you succeed
- Opportunities to grow your career with us
- Shifts rostered in advance – no surprises here!
- Free tasty food and drinks – because you deserve it!
With 13 locations across Melbourne, there’s a spot for you!
Just a heads up, you'll need to be available for a mix of day, night, and weekend shifts during our busiest times. Award and penalty rates apply.
So, if you’re ready to bring your energy and enthusiasm along, we’d love to have you join the team at The Pancake Parlour. Apply now and get cooking with us!
Physical Requirements - Service Attendant
In this role, you can expect the following physical requirements from you on the job:
Standing or walking
90-100%
Continuous
Talking or listening
90-100%
Continuous
Pushing or pulling
0-10%
Rarely
Sitting
0-10%
Rarely
Lifting or carrying >10kg, reaching
10-40%
Intermittently
Climbing (ladders), stooping, kneeling, squatting, crawling
0-10%
Rarely
Gripping, pinching
50-70%
Often
You will be exposed to the following environmental conditions:
Inside
90-100%
Continuous
Outside
0-10%
Rarely
Cold and/or wet conditions
0-10%
Rarely
Hot and/or humid conditions
0-10%
Rarely
Handling of chemicals and/or solvents
0-10%
Rarely
Working at heights
0-10%
Rarely
Noise levels above 85db
0-10%
Rarely