Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Join Wilhelmsen Port Services (Australia) Pty Ltd
Exciting Opportunity: Ships Agency Operations Manager in Newcastle, Australia
- Are you driven by curiosity and a desire for personal and professional growth?
- Do you value accountability, sustainability, bravery, and delivering winning results?
- Are you passionate about providing exceptional customer service in a fast-paced industry?
If your answer is yes, then we invite you to join us! A thrilling opportunity has opened up for a permanent full-time Ships Agency Operations Manager to become part of our team in Newcastle, NSW, Australia.
No two days are ever the same as a Ships Agency Operations Manager:
- You will manage the business for your port and drive quality and effectiveness in your operations, resources, and processes.
- You will plan, deliver, and proactively achieve cost savings.
- Ensure procedures relevant to operations, prefunding, approval processes, and account production is implemented and optimized.
- You will work independently in the office, in ports, and onboard vessels to coordinate and support your assigned port calls, yet be part of a team that is always ready to help each other.
- You will be liaising with our client and its representatives, government authorities, crews, and vendors, and developing a strong local and industry network.
- You will keep yourself abreast of new business and sales opportunities, port activities, and regulation changes.
- Shipping is a 24/7 business; out-of-hours and weekend work will be required, and compensated by flexible working arrangements.
Who You Are:
- You are a self-motivated, results-driven individual with a passion for achieving excellence.
- While prior experience or exposure to the Shipping Industry is advantageous, we welcome candidates with a strong work ethic and the right attitude to learn and succeed.
- Attention to detail, administrative proficiency, and a good grasp of computer skills are essential.
- You thrive under pressure, meet deadlines effectively, and approach challenges as opportunities for growth.
- Safety, compliance, and wellness are paramount to you and your team's success.
- You must possess a valid Australian work permit, driver's license, and driving experience, along with eligibility for a Maritime Security Identification Card (MSIC).
What We Offer:
- A competitive base salary, plus superannuation, and other benefits including but not limited to an additional 5 days of annual leave, company car, laptop, and mobile phone.
- Flexible work arrangements to support your well-being and work-life balance.
- A collaborative, diverse, and supportive team environment fostering growth and development.
- Access to modern training programs, advanced systems, and tools to enhance your skills and efficiency.
- Health and wellness support, including an employee assistance program for you and your family.
About Wilhelmsen:
Established in Norway in 1861, Wilhelmsen is a global maritime leader providing essential products, services, qualified crews, and technical management across 60+ countries. We are committed to driving industry innovation through renewable energies, zero-emission shipping, drone deliveries, digitalization, and fostering diverse, inclusive workplaces.
At Wilhelmsen Port Services, we embody five DNA Hallmarks that define our organizational ethos. We expect each of our employees to exemplify these values:
- Winning: We strive to be the best with a positive mindset, going above and beyond, and finding solutions to challenges with enthusiasm and confidence.
- Accountable: We take ownership, standing for individual and team results. We are proactive, honest, and transparent in delivering the best outcomes. Sustainability: Our commitment to sustainability goes beyond environmental care; it includes considering the long-term impact of our actions, prioritizing safety, taking corrective action when necessary, and fostering a healthy, diverse, and inclusive working environment.
- Brave: Embracing change, seeking feedback, and standing up for what is right define our bravery. We assess risks while ensuring safety and sustainability in all endeavors, and
- Curious: We encourage asking questions, experimenting with new solutions, staying informed about market dynamics, understanding customer needs, analyzing competitors, identifying opportunities, and continuously learning and improving.
Applying:
Are you ready for an exciting career? Envision yourself thriving in this role? Don't miss this opportunity—apply now to join our remarkable team at Wilhelmsen.
Work location: Newcastle, New South Wales, Australia
Application deadline: Friday, 8th August 2025
Contact details: GBS HR Oceania (
#WPSg
bs-oce-hr@wilhelmsen.com
)