Social Media Marketing - Coordinator

2553 Social Media Marketing - Coordinator

• Prominent WA brand and purpose driven organisation
• Full time, Permanent opportunity based in Balcatta with flexible working arrangements.
• Salary: $ 101,711 plus Super and Benefits.

About the role

The Brand & Campaigns Team exists to position and govern our brand to build trust & value with customers. As part of this team, the Social Media Marketing Coordinator is responsible for managing and growing the Water Corporation social media presence, ensuring our content is timely, accurate, and aligns with our business objectives and social media strategy. This role provides specialist channel expertise to plan and deliver industry-leading and consistent customer experiences, in line with Brand and Customer Strategies.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

Real benefits that matter

• You'll get the opportunity to carve a career path as diverse as the different backgrounds, experiences and perspectives of a team of more than 4000 solution seekers
• Flexible working between locations including Balcatta, Leederville and 1 day working from home (once trained)
• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Generous co-contribution superannuation scheme, which offers up to 15.5%. This includes an 11.5% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution.
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave 

Discover more benefits we offer to support the unique and individual ways our employees live.

What you can expect with this role

• You’ll be responsible for managing and growing the Water Corporation social media presence, ensuring our content is timely, accurate, and aligns with our business objectives and social media strategy.
• You’ll lead the planning, production, and publishing of multimedia content across social channels.
• You’ll develop and implement paid social media campaigns using Meta Ads Manager.
• You’ll analyse customer feedback and online trends to help inform future content planning and improvements.
• You’ll be the ‘go to’ across the business to provide expert guidance and training on social media best practices.
• You’ll monitor performance using industry-leading tools, delivering insights and recommendations.
• You’ll contribute to monthly reports profiling social media metrics and performance.
• You’ll work with internal stakeholders and external partners to deliver impactful campaigns and projects.
• You’ll support cross-collaborative communications during incidents, with occasional out-of-hours work required.

Your skills and experience

For this role, we are looking for great talent with:

• Tertiary qualification in marketing, communications, business.
• Considerable experience in social media marketing, digital engagement channels, and community management within a large complex organisation.
• Considerable experience in utilising various social media platforms (including Facebook business manager, Instagram, LinkedIn, YouTube).
• Demonstrated experience using social media management and monitoring solutions e.g. Sprinklr, Sprout Social, Agora Pulse, Hootsuite or similar.
• Demonstrated experience in delivering social and/or digital marketing campaigns and always-on content programs.
• Strong understanding of content strategy, analytics and platform management.
• Experience collaborating and leading initiatives across teams, managing stakeholders in various levels of the organisation.

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role. 

Applications close 22nd August 

As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.  

We reserve the right to withdraw this ad prior to the closing date. 

 Our commitment to a diverse and inclusive workplace: 

 Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at recruitment@watercorporation.com.au or 08 9420 2000.

To read our diversity and inclusion statement, please visit our website