This role is responsible for delivering business objectives with technical solutions enabled by the Property Systems such as Oracle Simphony Point of Sale and RMS Property management System, as well as other core systems through defining requirements, performing analyses, and designing and testing systems.
Key Responsibilities:
- Accountable for gathering and documenting business requirements which align with the enterprise architecture and strategic vision.
- Identifying potential solutions and overseeing delivery to the production environment.
- Quality Assurance documentation and adherence.
- Perform peer reviews, & training for new and existing application users.
- Working closely with internal stakeholders to elicit, analyse and document technical and functional requirements.
- Validate and enforce governance, standards and guiding principles for application development. Manage the escalation of support issues.
Qualifications:
Tertiary qualification in Computer Science, Business, IT, or related disciplineExperience:
- Systems analysis, preferably within hospitality systems.
- Strong working knowledge of client engagement, documentations, object-oriented analysis, testing and end user-support.
- Proven ability with business process modeling and IT project management.
- Demonstrated project management and business process improvement capabilities. Demonstrable ability to use data to identify opportunities to improves and perform data-driven decisions.
Skills:
- Support within Property Management Systems & MS Office products.
- Strong working knowledge of Hospitality systems like Oracle Simphony and Kiosk.
- Advanced analytical skills, logical data and process modeling.
- Technical business process analysis and system development life-cycle process. Comfortable working across multiple projects and managing competing business priorities.
About Us:
Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, we own 9,000 permanent rooms across QLD, NSW, and WA, and operate more than 20,000 rooms in client-owned properties in remote regions of WA and SA. Our services include accommodation, food services, housekeeping, and property maintenance. With over 40 years of experience, Civeo supports individuals who live and work away from home.
We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land.
We're safe, welcoming and proud to encourage Aboriginal & Torres Strait Islander people to join us.