“Hospitality is a work of Heart” at Novotel Devonport. Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible.
Overlooking the Mersey River, Novotel Devonport boasts an unrivaled waterfront location, unique design, outstanding service.
Join us, and become a Heartist®
Job Description
We are looking for a part-time Valet Attendant who will assist the Front Desk of the hotel and be responsible welcoming guests, carrying luggage, parking and retrieval of guest cars, escorting guests to their rooms, explaining the facilities of the hotel, providing tourism information and dining/entertainment recommendations to our guests.
- Safely park and retrieve guest vehicles
- Managing pick up times for vehicles to ensure they are onsite for early departures
- Be the first point of contact and greet guests with a warm welcome every time
- Check the daily arrival list for VIP's or guests with special needs. timely manner.
- Guide guests to their room and assist with their luggage.
- Be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
- Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
Qualifications
- An energetic, team-focused and can-do attitude
- Enthusiasm to connect with guests and to hear their story
- Exceptional communication skills both written and verbal
- Be reliable, well-groomed and have excellent attention to detail
- The ability to work across a 7-day roster - evenings, mornings and weekends
- Must hold a current full Australian or International Drivers Licence. Manual licence viewed favourably. You must have the desire and ability to obtain your manual licence which will be supported by the hotel.
Additional Information
In return we will offer you…
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms.
- An opportunity to be part of a fun and supportive team who love what they do!
Please note, you require full working rights in Australia to be eligible for this position.