Workplace Concierge

JLL
$69,214 - $87,640 a year
Victoria
1 day ago
JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:
This role delivers exceptional workplace experiences onsite with a banking client, serving as the primary point of contact for staff and visitors. You will oversee daily operations, ensures compliance with standards, and drive engagement initiatives.

The position interfaces with various stakeholders, including service partners and occupants, to maintain consistent service delivery across the portfolio.

Snapshot of the role:
Deliver exceptional workplace experiences

Serve as primary point of contact for staff and visitors, managing front-of-house operations

Oversee day-to-day service delivery, ensuring compliance with standards and procedures

Implement and drive client engagement strategies and operational experience initiatives

Coordinate and support events, activations, and site tours

Meeting room management

Manage internal communications to enhance workplace culture and employee engagement

Interface with various stakeholders, including service partners and occupants Ensure operational requirements are met, addressing concerns and maintaining health and safety standards

What we are looking for:
We're seeking a strong communicator with a passion for quality and attention to detail. The ideal candidate is self-motivated, adaptable, and thrives in a fast-paced environment, demonstrating the ability to handle stress effectively. They should be a goal-oriented team player who exhibits honesty, embraces new ideas, and isn't afraid to challenge the status quo.
Experience working in a Corporate environment

Motivated self-starter with a strong customer service orientation

Proactive with keen attention to detail and ability to balance multiple priorities

Excellent verbal and written communication skills

Adaptable in a fast-paced working environment

Strong organisational and administration skills

What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

Interested candidates, please apply following the link below quoting job reference number REQ450235
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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