Program Manager

Smiths Group - Sydney NSW

Location: Asia Pacific, Australia, Sydney Ref: DETECTIONAPAC00939 Division: Smiths Detection Job Function: Programs

About Us


Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defense, and security.

What makes us different:

  • Global leader: We impact critical systems every day with sites in 17 countries and six centers of research excellence.
  • Digital growth: A key part of our capability is the integration of digital technology across our business and our operations in India, Bengaluru specifically, will be critical to our continued success.
  • Exciting opportunities: Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AI/machine learning.
  • International environment: With some projects, work requires global collaboration and the potential to travel and grow with the business

Job Description

Responsible for achievement of Program technical, revenue and cost objectives and establishment and management of customer and internal and external team relationships. Assists Business Development, Sales and Product Development activities by conducting feasibility analyses of potential programs. Feasibility studies include market analysis, production and delivery capability, impact on other Company programs and projects, risk assessment, and financial objectives (e.g., revenue, profit, earned value, ROI). Programs should also fit into the company’s overall strategic plan

Strong Commercial acumen to support and drive opportunity development and program management. Implements all Program policies and procedures (including the Program Lifecycle Management PLM process) and applies Company’s decision criteria for accepting and rejecting programs. Organizes and coordinates activities that may include manufacturing, engineering, planning, maintenance, R&D, to effect program efficiency and effectiveness. Analyzes budget estimates against program goals and price/cost objectives, and contributes to approved budgets. Tracks program progress via earned value or similar method

Prepares detailed program plan and schedule, presents to senior management, and receives approval or makes revisions to receive approval to initiate the program. Ensure detailed program and project implementation and actions plans are created with initiatives of efficient resource deployment and coordinate with RSM to identify the lead FSE for execution of program works.

Duties & Responsibilities

What you'll do:

  • Support the Sales team in the development of the opportunity brief and the original cost file for RFP, RFQ, RFI, etc
  • Ensure programs and projects have requirements documented and agreed to ensure that project activity meets agreed project objectives.
  • Ensure monitoring of progress against all projects is timely and accurate and enables sponsors and stakeholders to have visibility and sufficient information to make the required decisions.
  • Effectively reports program status to all stakeholders, including metrics and change control. Prepares and presents periodic status reports and retain documentation.
  • Ensure risks, issues and dependencies are being recorded, monitored and proactively managed to minimise disruption to successful delivery
  • Drive the implementation and adherence to the PLP and participate in program and project reviews, approvals
  • Be a champion of the organisation’s Program and Project Delivery Approach
  • Provide inputs and validate the order entry process for relevant Program activities, through creation of Comm. sheets and engagement with OTI and other stakeholders- kick off meeting
  • Ensure Program reporting and forecasting is timely and accurate and Program and Project variances in scope, cost, time and quality are resolved
  • Provide leadership over external suppliers, with responsibility for timeline, scope of services, milestone payments, costs and margin
  • Establish third party vendors as required for Program delivery
  • Responsible for program budget- including, cash flow planning and ongoing reconciliation of quotes vs invoices for Program services
  • Ensure all reporting processes support mandatory global and regional Program and Project requirements and governance
  • Encourage knowledge transfer and lessons learnt activities within the program teams to drive best practice and enhance Financial & Benefits Realisation
  • Ensure post project reviews are in place and lessons learned exercises identify both positive and negative outcomes to be actioned
  • Responsible for Program close processes including formal Programs to Service handover and control formal lessons learned
  • Serves as the key contact with program customer(s) and maintain positive customer relations
  • Communicates effectively with internal and external stakeholders
  • Responsible for the overall support, coordination, and results of allocated programs or opportunities
  • Periodically conducts risk assessment of program deliverables based on impact and probability, and takes action to mediate risk. Appropriately escalates risks in accordance with governance model
  • Effectively reports program status to all stakeholders, including metrics and change control. Prepares and presents periodic status reports and retain documentation
  • Closes program by receiving documented acceptance from customer/end user, completing all required documentation and transitions the program to the service team
  • Must comply with and ensure department compliance with Company Ethics, health, safety and environmental policies
  • Must comply with all applicable export and security regulations
  • Other duties as assigned.

The Individual

What you'll definitely need:

  • Ideally Bachelor/ Masters Degree in Technology / Engineering / P3 Management / Business Management Degree or five to ten years related experience and/or training
  • Minimum 6 to 8 years Program or Project Management experience, technical or product-oriented
  • PMP Qualified.
  • Strong commercial and business focus;
  • Exceptional people and communication ability with superb problem solving skills and able to think and perform under pressure while leading a team to deliver solutions;
  • Ideally have knowledge of programs/customers/technologies in Smiths Detection Global key markets but not mandatory
  • Experience in building and managing cross-functional teams in a matrix organization
  • Effective communication skills at all levels of the organisation
  • The ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information
  • The ability to build an effective network of relationships both internally and externally, understanding the customers’ needs;
  • Working knowledge of standard planning tools (MS Office, MS Project, MS Visio, etc.)
  • Some international travel may be required

Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place.

Diversity & Inclusion:

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing.

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]
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