Academic Support Officer

Work type:Continuing

• Two Full Time, Continuing Positions Available
• Be part of a highly skilled and committed team driven to help students achieve their potential
• Salary aligned to HEO6 Salary Band

About the positions

These vacancies exist within the Schools below:

Academic Support Officers work in collaboration with the Associate Dean, Learning and Teaching (ADLT), the Senior Academic Support Officer (where applicable) and the course and subject coordinators to implement the School’s operational teaching and learning workflows. This position provides support as outlined in the service catalogue to ensure the effective delivery of the School’s annual learning and teaching objectives. The Academic Support Officer focuses on enabling these objectives without overlapping responsibilities assigned to academic staff, as defined in their position descriptions, ensuring clarity and efficiency in task execution.

The position resides within the School’s Professional Services team and the objective of the position is to ensure that students have an exceptional learning experience by supporting teaching and learning administrative activities as prioritised by the School.

Some of your duties will include:

• Provides high level coordination and support for a range of learning and teaching administration activities and workflows as identified within the functions and activities prioritised for this role by the School.
• Work collaboratively and in consultation with School academic staff and central service divisions, providing clear, consistent, and accurate learning and teaching administrative advice and information.
• Performs learning and teaching related administrative tasks/assignments which require proficiency in the work area's existing rules, regulations, processes and techniques and how they interact with other related functions, and adapts those procedures and techniques as required to achieve objectives without impacting on other areas.
• Identifies additional learning and teaching related administrative service requirements or service shortfalls and coordinates and/or designs the delivery of innovative solutions to maximise service quality, efficiency and continuity.
• Conducts various school-based learning and teaching projects and other activities as directed by the School Senior Manager and the Associate Dean, Learning and Teaching.

Skills and knowledge:

• An undergraduate degree in any area relevant to the position with at least 4 years subsequent experience; or extensive experience and management expertise; or an equivalent alternate combination of relevant knowledge, training and/or experience.
• Demonstrated capacity to organise work effectively and efficiently and deliver outputs in a timely manner.
• High level proficiency in computer software packages including word processing, spreadsheets, databases, electronic mail, and the use of the internet as a research tool.

Desirable

• Understanding of University learning and teaching systems including Courseloop, LMS, timetabling, etc.

Please refer to the Position Descriptions for other duties, skills and experience required for this position.

Benefits:

• 17% employer contributed superannuation
• On site child care facilities
• Flexible work arrangements
• Discounts for staff and their family members to study a range of La Trobe courses

How to apply

Closing date: By 11:55pm on Tuesday, 12 August 2025

Position Enquiries: Amber Treseder-Fitts – Senior Manager, La Trobe Law – [email protected]

Position Enquiries: Tanya Jones – Senior Manager, La Trobe Rural Health School – [email protected]

Recruitment Enquiries: [email protected]

Only candidates with Full Working Rights in Australia may apply for this position.

Please submit an online application ONLY and include the following documents:

• A detailed cover letter which addresses the Essential Criteria located in the Position Description;
• An up-to-date resume

Aboriginal and Torres Strait Islander Applicants

We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.

All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.