Role: Account Manager
Location: Central Coast, NSW
Type: Full Time Permanent Role
About the Role
As a full-time, permanent Account Manager at I-MED Radiology Network, your main task will be to drive sales revenue growth and expand our market share in and around our clinics in Erina, Brisbane Waters, Kanwal, Long Jetty and Port Macquarie. Your primary focus will be on fostering strong relationships with both current and prospective referrers. You will be responsible for promoting the value of our services, managing territory-specific sales plans, and delivering exceptional customer service. Additionally, you will provide valuable market intelligence to inform future strategies and ensure the highest levels of client satisfaction.
Key Responsibilities
- Drive growth in sales revenue and procedure numbers
- Develop and execute sales and marketing strategy
- Identify opportunities to expand service offerings and increase client satisfaction.
- Develop and maintain excellent client relationships across multiple clinics in the designated region.
- Act as a trusted advisor, understanding client needs and providing timely, effective solutions.
- Collaborate internally with operational and support teams to deliver seamless service.
- Monitor account performance and report on key metrics to management.
- Participate in meetings, and networking events to build presence and rapport.
Key Requirements:
- Strong interpersonal and communication skills with a customer-focused mindset.
- Experience in account management or client-facing roles, preferably within healthcare or related industries.
- Ability to manage multiple accounts efficiently across a defined geographic area.
- Proactive, self-motivated, and highly organised.
- Experience using sales information management software (Salesforce is a plus)
- Willingness to travel regularly within the Melbourne East region.
- A current Australian Driver's License and reliable car
Why Join Us:
- Be part of a leading healthcare organisation with a commitment to innovation and quality patient care.
- Enjoy a supportive and collaborative work environment that values teamwork and professional growth.
- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
About I-MED Radiology Network
I-MED Radiology Network is Australia and New Zealand's largest diagnostic imaging network, offering medical imaging and radiology services including x-ray, PET, CT, MRI, Nuclear Medicine, Ultrasound, Mammography and interventional procedures.
Across Australia and New Zealand, we operate 240 clinics and perform approximately 7 million patient procedures each year, making us one of the largest providers of medical imaging in the world. With over 450 doctors and 4,000 staff actively sharing clinical knowledge and expertise, a consistently high level of service is assured across all clinics. Our extensive teleradiology operation supports over 2 million patients annually, providing 24/7 radiology reporting across Australia and New Zealand through I-TeleRAD, and expanding into the US with the 2024 acquisition of StatRad.
At I-MED Radiology Network there is a strong belief that we can be the most respected and trusted medical imaging specialists in the world. That's our vision, underpinned by our purpose - to help save lives and reduce uncertainty. We strive to be the provider of choice, providing answers to health questions and delivering high quality care and service to our patients and referrers, every time.
For more information visit: www.i-med.com.au.
If you are driven, customer-focused, and eager to contribute to the growth of I-MED Radiology Network, we would love to hear from you!
