Account Manager – Fibre Packaging
Location: Campbellfield, VIC
At Visy, we love solving problems. And that’s something we do better together. We’re looking for people who see what’s ahead and run towards it. Visy people are helping us grow, move, and innovate in the circular economy.
The Opportunity
We’re looking for a driven and commercially minded Account Manager to manage a portfolio of Fibre Packaging customers based in the North / West Suburbs of Melbourne. You’ll play a key role in protecting and growing our market share by strengthening existing customer relationships, driving account performance, and delivering on revenue and margin targets.
This is a critical customer-facing role that offers variety, autonomy, and the chance to influence real outcomes across Victoria’s northern and western industrial corridor.
Key Responsibilities
- Manage customer accounts to meet sales, margin and service targets.
- Identify, convert, and retain new business opportunities to grow market share.
- Coordinate pricing, forecasting, and negotiation of commercial terms.
- Collaborate with quality, operations, and finance teams to deliver end-to-end account solutions.
- Ensure market intelligence and data is used to support profitable sales strategies.
- Monitor debtors, customer feedback, and delivery performance (DIFOT).
- Support cost and quality improvement initiatives, including stereo/forme cost recovery and pallet returns.
What You’ll Bring
- Demonstrated experience in account management, sales or customer service in a B2B or manufacturing setting.
- Commercially astute with a strong understanding of pricing, margins, and negotiation.
- Highly effective communicator and problem solver with the ability to influence outcomes.
- Comfortable using CRM systems and Microsoft Office.
- A proactive, team-first mindset with a customer-focused approach.
- Ability to build lasting relationships and collaborate with internal departments for mutual success.
Why Work with Us?
With more than 7,000 employees across 150 sites in Australasia, Visy is a global leader in packaging and recycling. We are proud to lead the way in sustainable solutions, powering the circular economy.
Apply now and help shape the future of sustainable packaging.
Visy is an equal opportunity employer. Applicants must have the right to live and work in Australia and may be required to undergo a pre-employment medical, including drug & alcohol testing and a criminal history check.
