Administration Assistant for Early Childhood Education and Care

Narrabundah Administration Assistant

• Grow your career in an exciting new role
• Join a vibrant team that truly supports each other
• Make a real difference in the lives of the vulnerable people

ABOUT US

Community Services #1 is a not-for-profit organisation dedicated to supporting people and families in the ACT and surrounding NSW region. With over 200 employees and volunteers, we deliver programs that address community needs and foster a sense of belonging.

ABOUT THE ROLE

• Perform a range of administrative processes to support maintain the running of the program, including process for CCS funding, enrolments for the services and maintaining client information.
• Under the guidance of the director, assist in developing and maintaining procedures relating to administrative functions of the service.
• Provide quality customer service for program queries, following up with Clients, using sound judgement for escalating queries and maintain record keeping as per the National Quality Standards.
• Monitor and administer program inboxes, answering phones and providing assistance where necessary.
• When required act as the responsible person on duty.
• Report directly to the Director/ Nominated Supervisor of any problem arising, which would affect the children, service approval or rating, regulatory and legal compliance or the smooth running of the service.

ABOUT YOU

• Mandatory: Diploma qualification in Early Childhood Education and Care and at least 1 year of relevant work experience.
• Hold Working with Vulnerable People Card
• Demonstrated experience in family accounts using a CCMS platform, experience with OWNA advantageous.
• Experience in Child Care Subsidy (CCS) Additional Childcare Subsidy (ACCS) and of Family Assistance Law (desirable).
• Experience as a Responsible Person
• Demonstrated commitment and experience delivering exceptional and professional customer service.
• Demonstrated excellent administration skills, including records management, processes and activities to support team priorities, and a working knowledge of Microsoft Office.

WHAT WE OFFER

• Full-Time position – 76hrs fortnightly (available between 7.30-6.00pm)
• The position is Fixed-Term until 19th December 2025, with the potential to be ongoing.
• SACS Level 3.1 – 3.4 ($38.65 – $41.45) per hour plus superannuation commensurate with skills and experience
• Salary packaging for a variety of eligible expenses
• Working in a team dedicated to creating positive and lasting impacts in the community
• Employee wellbeing programs, flu vaccinations, free parking and professional development opportunities

If this sounds like you, we would love to hear from you!

Email your resume and cover letter to [email protected].

Shortlisting and interviews are happening soon, so don’t miss out!

Need More Info?
Contact Riley (People and Culture) on 02 6126 4717.

Community Services #1 recognises that our people are multi-dimensional and encourages people of all nationalities, gender identities, religion, sexual orientation and ethnicities to apply.