Administration Coordinator - Patient Support Services

About the role

Permanent full time opportunity to provide leadership in the implementation and evaluation of a comprehensive range of Corporate Services Administration which support clinical units in an environment of change and development across Redcliffe Hospital whilst taking the professional lead of administration staff supporting Emergency, Switchboard and Patient Admissions and oversee a monitoring and auditing system to ensure that these services comply with appropriate funding sources.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

Facilitate collaborative partnerships and provide strategic advice to management to ensure appropriate administration services to clinical services are efficient, effective and professional.
Establish a leadership and management framework that fosters and promotes the principles of quality administration services.
Conduct regular meetings with administration offices in order to coordinator the existing services provided in line with best practice principles and continuous quality improvement processes, ensuring staff are aware of changes.
Develop and participate in quality activities for the service such as monitoring and critically reviewing administrative work practices and procedures, make recommendations and implement change to improve service delivery.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

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