Our Analytics team at UpGuard supports all of our teams to extract key insights from the data that we collect. We extract data from multiple sources and build insightful dashboards to display key metrics and support leaders to make decisions. We also build integrations between systems to seamlessly collect required data.
Where does this role fit in?
As our founding AI & Automation Engineer, you will democratise AI and automation across UpGuard. Your mission is to build critical n8n workflows and develop domain-specific LLMs that make every UpGuarder more productive. You'll take our existing automation infrastructure and transform it into an accessible platform that enables teams across the organisation to leverage AI and workflow automation confidently, no technical expertise required.
What will you do?
- Extend the automation platform - Evolve our existing n8n infrastructure and build critical workflows that will serve hundreds of UpGuarders as we scale beyond 300 team members.
- Build critical n8n flows - Design and implement production-ready automation workflows that integrate cloud services, internal data sources, and LLM endpoints.
- Develop & democratise domain-specific LLMs - Fine-tune lightweight models on internal data from Gong, Notion, BigQuery, and other sources, then make them accessible to teams across the organisation through intuitive interfaces.
- Democratise n8n usage - Create templates, documentation, and training materials that enable non-technical teams to build and deploy their own automation workflows confidently.
- Embed security & governance - Bake privacy, compliance, and cost controls into every workflow and model deployment, ensuring enterprise-grade reliability and data protection.
- Enable widespread adoption - Run hands-on workshops, provide ongoing support, and mentor teammates so anyone at UpGuard can leverage AI and automation tools effectively.
What you’ll bring
- Python & SQL: delivered production systems that handle real data and users.
- Workflow orchestration: hands-on with n8n, Airflow, Zapier, or similar automation platforms.
- AI/LLM experience: shipped at least one AI or automation project from prototype to production.
- Clear communicator: translate technical concepts for non-technical stakeholders and gather business requirements.
- Vector/RAG expertise: experience with embeddings, vector databases, or retrieval patterns
- Cloud platform experience: deployed and managed systems on GCP, AWS, or Azure
- Training mindset: created documentation, tutorials, or enabled others to use technical tools
What’s in it for you
- Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
- WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set-up within your first 3 months at UpGuard (all regions)
- $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
- Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions)
- 18 weeks paid Parental Leave: irrespective of parenting role (all regions)
- Personal Leave allowance: this includes sick & carer’s leave (all regions)
- Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
- Top spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
- Generative AI & Automation tooling: UpGuard provides industry leading generative AI and automation tools to support all team members with their work (all regions)
UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.
Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.
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