General information
Name Application Services Manager Site / Location Melbourne Support Centre Ref # 12371529 Entity Australia Post Opening Date 05-Jun-2025 Suburb Richmond Work Type Permanent Full TimeDescription & Requirements
Help us deliver like never before
Leading a team to enhance application performance, reliability, and innovation for First and Last Mile Operations. Accountable for Platform Management across Network Operations and Product applications.
Responsible for the lifecycle of applications, ensuring they meet business needs, perform efficiently, and are maintained. Overseeing deployment, maintenance, upgrades, and providing technical guidance for optimal performance and user experience. Responsibility extends to the management of vendors and partners involved across the lifecycle of applications within the domain.
Accountability for supporting on-premises and cloud-based applications across Network Operations and Product domains. Maintaining CI/CD systems for build and deployment pipelines.
Daily engagement with stakeholders on estimations, design, and development to meet time, budget, and quality targets. Resolving technical issues throughout the development lifecycle.
Planning and leading an effective application lifecycle program for reliable service outcomes across the enterprise, which includes management of engineering pipeline and delivery. Influencing senior stakeholders to endorse innovation and drive continuous improvement. Developing and improving people, processes, and tools in their capability area.
We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.
Essential Experience:
- Domain knowledge aligned to eCommerce and logistics is preferable
- We're after an energetic person to re shape the team and support the Head of Technology.
- Prior experience managing a team of technical resources
- Expertise in SDLCs and delivery methodologies
- Understanding of ITIL frameworks
- Experience with cloud platforms, AWS is essential with GCP and Azure preferred
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected].
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